Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Data Storytelling, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Data Literacy, Data-Driven Decision-Making, Data Analysis, Data Cleansing, Data Wrangling, Data Synthesis, Financial Data, Analysis, Expense Management, Data Transformation, Cost Reduction, Cost Management, Data Management, Data Preprocessing, Financial Reporting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data-Driven Marketing, Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Price Negotiation, Sales Development, Sales Management, Negotiation, Selling Techniques, Sales Strategy, Enterprise Sales, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, AI Personalization, Prioritization, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Dashboard, Stakeholder Communications, Data Storytelling, Microsoft Outlook, Dashboard Creation, Performance Measurement, Email Marketing, Google Analytics, Business Intelligence, Data-Driven Marketing, Stakeholder Engagement, Content Performance Analysis, Performance Metric, Performance Reporting, Business Metrics, A/B Testing, Campaign Management, Strategic Planning, Data Visualization
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Microsoft Power Automate/Flow, Dashboard Creation, Workflow Management, Data Integration, Cloud-Based Integration, Data Modeling, Data Synthesis, Interactive Data Visualization, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Platform As A Service (PaaS), Postman API Platform, Software As A Service, Dataflow, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Business Reporting, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Process Development
Beginner · Course · 3 - 6 Months

Skills you'll gain: Blogs, Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Financial Data, Analysis, Web Presence, Profit and Loss (P&L) Management, Cash Flows
Beginner · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Network Routing, Network Monitoring, Local Area Networks, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photography, Photo Editing, Post-Production, Creativity, Visual Storytelling, Editing, Creative Design, Storytelling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Scheduling, Social Media Content, Social Media Management, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Social Media Strategy, Performance Analysis, Social Media Analytics, Content Strategy, Content Development and Management, Driving engagement, Campaign Management, Performance Measurement, Calendar Management, Content Creation, Social Impact, Data-Driven Decision-Making, Drive Engagement, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Event Monitoring, Cloud Technologies, Cloud Storage, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Dashboard Creation
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Development Environment, Application Frameworks, Javascript, Web Applications, UI Components, Software Architecture, Data Store, Dataflow, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks