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Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


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    The Expert Academy

    Difficult Situations, Compliance And Modern Team Supervision

    Skills you'll gain: Conflict Management, Diversity and Inclusion, Team Management, Team Performance Management, Workplace inclusivity, Team Building, Supervision, People Management, Employee Engagement, Diversity Awareness, Recognizing Others, Drive Engagement, Management Training And Development, Team Collaboration, Delegation Skills, Communication, Accountability, Prioritization, Workforce Planning, Performance Measurement

    Intermediate · Course · 1 - 3 Months

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    Coursera

    The Manager-of-Managers Playbook

    Skills you'll gain: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Leadership, Employee Coaching, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Intercultural Competence, Conflict Management, Leadership, Cultural Responsiveness, Mediation, Leadership Development, Cultural Diversity, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Strategic Decision-Making, Relationship Building, Stakeholder Engagement, Influencing, Collaboration

    Intermediate · Course · 1 - 4 Weeks

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    Madecraft

    Collaboration for the Modern Workplace

    Skills you'll gain: Employee Engagement, Culture Transformation, Team Building, Organizational Development, Team Management, Collaboration, Leadership Development, Cross-Functional Collaboration, Organizational Change, Performance Management, Accountability, Employee Onboarding, People Management, Culture, Change Management, Workforce Development, Employee Retention, Constructive Feedback, Trustworthiness, Communication

    Intermediate · Specialization · 3 - 6 Months

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    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Composure, Cognitive flexibility, Leadership, Influencing, Communication, Communication Strategies, Rapport Building, Collaboration, Self-Awareness, Active Listening, Analytical Skills

    Beginner · Course · 1 - 4 Weeks

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    ESSEC Business School

    Negotiation, Mediation, and Conflict Resolution - Capstone Project

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design

    4.8
    Rating, 4.8 out of 5 stars
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    284 reviews

    Intermediate · Course · 1 - 3 Months

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    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Conflict Management, Diplomacy, Leadership Studies, Leadership, Human Services, International Relations, Social Justice, Political Sciences, Governance, Diversity and Inclusion, Case Studies, Diversity Awareness, Needs Assessment

    4.9
    Rating, 4.9 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

    4.8
    Rating, 4.8 out of 5 stars
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    21 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Change Management Training for Leaders

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Emotional Intelligence, Team Motivation, Sustainable Systems, Resilience, Constructive Feedback, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

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    University of Colorado Boulder

    Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
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    36 reviews

    Beginner · Specialization · 1 - 3 Months

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    Arizona State University

    Professional Skills: Resolving and Transforming Conflict

    Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Negotiation and Ethical Practices in Account Management

    Skills you'll gain: Solution Selling, Consultative Approaches, Consultative Selling, Negotiation, Sales Prospecting, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Compliance Management, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Customer Relationship Building

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular conflict management courses

  • Difficult Situations, Compliance And Modern Team Supervision: The Expert Academy
  • The Manager-of-Managers Playbook: Coursera
  • Advanced Negotiation and Conflict Resolution for Leaders: Coursera
  • Collaboration for the Modern Workplace: Madecraft
  • Conflict resolution for Leaders: Creo Incubator
  • Negotiation, Mediation, and Conflict Resolution - Capstone Project: ESSEC Business School
  • Conflict Resolution, Negotiations and Crisis Management: O.P. Jindal Global University
  • Managing Conflict: Packt
  • Change Management Training for Leaders: Coursera
  • Crisis Management and Crisis Communication: University of Colorado Boulder

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