
Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Operations, Revenue Management, Quality Improvement, Process Improvement and Optimization, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Efficiency, Performance Improvement, Lean Manufacturing, Continuous Improvement Process, Operational Excellence, Process Optimization, Organizational Strategy, Service Management, Service Level, Quality Management
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Hospital Experience, Health Systems, Health Care Administration, Health Administration, Medical Management, Healthcare Industry Knowledge, Organizational Structure, Health Care Procedure and Regulation, Health Care, Care Coordination, Health Technology, Administrative Support, Medical Equipment and Technology, Operational Efficiency, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Nursing Management, Nursing Administration, Bed Management, Patient Flow, Nursing and Patient Care, Nursing, Nursing Care, Health Care Administration, Nursing Practices, Care Coordination, Health Care, Progressive Care Unit, Direct Patient Care, Healthcare Industry Knowledge
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Sales Enablement, Email Automation, Sales Process, Microsoft Copilot, Business Process Automation, Sales Management, Automation, AI Security, AI Enablement, Scheduling, Workflow Management, AI Integrations, Prioritization, Operational Efficiency, Continuous Improvement Process, Data Security, Quality Assurance, Data-Driven Decision-Making, Performance Measurement
Advanced · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, Code Review, AI Integrations, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks