IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Constructive Feedback, Empathy, Recognizing Others, Peer Review, Supervision, Communication Strategies, Tactfulness, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Positive Behavior Support, Organizational Leadership, Communication
★ 4.6 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Market Analysis, Information Architecture, Collaborative Software, Version Control, Ideation, Diagram Design, Organizational Structure
★ 4.5 (35) · Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, Sales Development, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Java Programming, Java, Pedagogy, Program Development, Object Oriented Programming (OOP), Computer Programming, Cultural Responsiveness, Programming Principles, Digital pedagogy, Object Oriented Design, Algorithms
★ 4.7 (11) · Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Agile Software Development, Stakeholder Analysis, Case Studies, Team Leadership, Project Coordination, Team Building, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Application Security, Authorization (Computing), Authentications, Data Validation, Encryption, Security Software, Security Controls, Data Security, Vulnerability Scanning, Endpoint Security, Role-Based Access Control (RBAC), Intrusion Detection and Prevention, Security Awareness, Cybersecurity, Configuration Management, Package and Software Management, Web Applications, Web Development Tools
★ 4.5 (25) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Scalability, Authorization (Computing), Network Security, Identity and Access Management, Cyber Security Policies, System Monitoring, Network Monitoring, Continuous Monitoring, Capacity Management
★ 4.1 (9) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Campaign Management, Target Market, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Planning, Campaign Planning, Integrated Marketing Communications, Strategic Marketing, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Marketing Effectiveness, Digital Marketing Campaigns, Market Research, Marketing Communications, Data-Driven Marketing, Communication Strategies, Emerging Technologies
★ 4.9 (27) · Mixed · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Intercultural Competence, Teamwork, Empathy, Diversity Awareness, Visionary, Cooperation, Cultural Diversity, Collaboration, Critical Thinking and Problem Solving, Problem Solving, Environmental Issue, Strategic Planning, Sustainable Development, International Relations, Environment, Planning, Innovation, Social Impact
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Selling Techniques, Product Promotion, Sales Strategy, Search Engine Optimization, Social Media Campaigns, Content Optimization, Social Media Marketing, Pay Per Click Advertising, Advertising Campaigns, Product Planning, Online Advertising, Advertising, Product Marketing, Keyword Research, Paid media, Web Analytics and SEO, Search Engine Marketing, Promotional Strategies, Campaign Management, Competitive Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, MITRE ATT&CK Framework, Security Testing, Payment Card Industry (PCI) Data Security Standards, NIST 800-53, Network Analysis, General Data Protection Regulation (GDPR), Cloud Computing
★ 4.8 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Engineering Tools, Copywriting, AI Personalization, AI Workflows, AI literacy, Blogs, Content Creation, Large Language Modeling, Writing and Editing, Social Media Content
★ 4.3 (15) · Mixed · Course · 1 - 4 Weeks