• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Arizona

    Management of Marketing Communications

    Skills you'll gain: Integrated Marketing Communications, Media and Communications, Marketing Communications, Brand Strategy, Brand Marketing, Branding, Marketing, Brand Management, Marketing Strategies, Strategic Marketing, Marketing Effectiveness, Strategic Communication, Social Media Strategy, Content Marketing, Social Media Marketing, Direct Marketing, Product Marketing, Marketing Strategy and Techniques, Communication, Digital Marketing

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Digital Marketing and Ecommerce Analysts

    Skills you'll gain: Data Presentation, Digital Analysis, E-Commerce, Interactive Data Visualization, Analytics, Key Performance Indicators (KPIs), Google Analytics, Marketing Analytics, Generative AI, Data-Driven Marketing, Data Analysis, Business Strategy, Data Processing, Artificial Intelligence, Data Collection

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Chip Design with Open-Source EDA Tools

    Skills you'll gain: Hardware Design, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Computer-Aided Design, Electrical and Computer Engineering, Functional Design, Electronic Components, Verification And Validation, Simulation and Simulation Software, Design Software, Open Source Technology, Simulations, Schematic Diagrams

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Agile Innovation and Problem Solving Skills

    Skills you'll gain: Creative Problem-Solving, Brainstorming, User Story, Innovation, Solution Design, Agile Methodology, Creativity, Agile Product Development, Systems Engineering, Requirements Analysis, Requirements Elicitation, Complex Problem Solving, Risk Management, Test Driven Development (TDD), Requirements Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Python for Data Analysis and Automation

    Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Scripting Languages, Development Environment, Scripting, Data Manipulation, Other Programming Languages, File Management, Data Validation, Package and Software Management, Software Installation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of California, Davis

    Telehealth Best Practices and Uses

    Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Systems, Health Disparities, Health Care, Regulatory Compliance, Health Care Administration, Healthcare Project Management, Clinical Practices, Health Policy, Technical Support, Patient Communication, Patient-centered Care

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Building React Application using ASP.NET MVC5

    Skills you'll gain: Restful API, ASP.NET, .NET Framework, JavaScript Frameworks, Frontend Integration, API Design, Application Programming Interface (API), Secure Coding, Middleware, React.js, Application Frameworks, Object-Relational Mapping, Model View Controller, Web Applications, Web Development, JSON

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Mastering QuickBooks® 2025

    Skills you'll gain: Month End Closing, Inventory Accounting, Inventory Management System, Accounting, Sales Tax, Accounting Software, General Accounting, Reconciliation, Payroll, Payroll Administration, Ledgers (Accounting), Tax Management, Small Business Accounting, Payroll Reporting, Payroll Tax, Payroll Systems, Bookkeeping, Finance, Enterprise Application Management, Business

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Sales Psychology and Buyer Behavior

    Skills you'll gain: Consultative Selling, Verbal Communication Skills, Communication, Consumer Behaviour, Selling Techniques, Trustworthiness, Marketing Psychology, Communication Strategies, Customer Analysis, Persuasive Communication, Sales, General Sales Practices, Sales Strategy, Needs Assessment, Customer Relationship Building, Motivational Skills, Rapport Building, Customer Insights, Relationship Building, Empathy

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    APIs in Java: Call and Integrate an API

    Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Application Development, Data Access, Web Development, Eclipse (Software), Software Design

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Performance Management

    Skills you'll gain: Team Performance Management, Employee Performance Management, Team Motivation, People Management, Performance Analysis, Leadership and Management, Staff Management, Performance Improvement, Motivational Skills, Behavior Management, Leadership Development, Meeting Facilitation, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Healthcare Data Management and Information Systems

    Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Digital Transformation, Health Systems, Health Administration, Health Technology, Health Care, Health Care Procedure and Regulation, Emerging Technologies, Information Privacy, Data Management, Technology Strategies, Cybersecurity, Data Security, Security Strategy, Innovation, Data Integration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

1…435436437…724

In summary, here are 10 of our most popular customer experience improvement courses

  • Management of Marketing Communications: University of Arizona
  • GenAI for Digital Marketing and Ecommerce Analysts: Coursera
  • Introduction to Chip Design with Open-Source EDA Tools: Coursera
  • Agile Innovation and Problem Solving Skills: University of Maryland, College Park
  • Python for Data Analysis and Automation: Packt
  • Telehealth Best Practices and Uses: University of California, Davis
  • Building React Application using ASP.NET MVC5: Board Infinity
  • Mastering QuickBooks® 2025: Packt
  • Foundations of Sales Psychology and Buyer Behavior: LearnQuest
  • APIs in Java: Call and Integrate an API: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok