Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Sprint Retrospectives, Driving engagement, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Computing Platforms, Data Store, User Feedback, Customer Engagement, Solution Delivery, Product Management, System Implementation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Servers, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud-Based Integration, Disaster Recovery, System Configuration
★ 4.3 (6) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Dashboard, Project Management Software, Process Design, Project Management
★ 4.3 (6) · Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Data Visualization Software, Dashboard, Dashboard Creation, Data Visualization, Interactive Data Visualization, Data Transformation, Data Presentation, Tableau Software, Data Storytelling, Data Manipulation, Exploratory Data Analysis, Data Analysis
★ 3.8 (15) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Diagram Design, Project Management Software, Communication Planning, Agile Project Management, Process Modeling, Program Development, Stakeholder Communications
★ 4.9 (9) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Network Administration, Cryptography, Firewall, Cryptographic Protocols, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, IT Security Architecture, Cyber Attacks, Security Controls, Public Key Infrastructure, Network Monitoring, Encryption, Network Planning And Design, Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Development, Python Programming, Jupyter, Interactive Design, Code Reusability, Mathematical Software, Algorithms, Computer Programming, Programming Principles, Algebra, Linear Algebra, Applied Mathematics, Object Oriented Programming (OOP)
★ 4.8 (36) · Beginner · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Business Intelligence, Data Governance, Data Storytelling, Data Presentation, Data Management, Business Analytics, Looker (Software), Performance Measurement, Data Visualization, Interactive Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Modeling, Data Warehousing, General Data Protection Regulation (GDPR), Cloud Computing Architecture, Digital Transformation, Performance Metric, Emerging Technologies, Information Management
★ 4.3 (10) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Flutter (Software), Cross Platform Development, Mobile Development, Web Design and Development, iOS Development, Development Environment
★ 4.5 (26) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Graphic Design, Graphical Tools, Design, Design Software, Creative Design, Design Elements And Principles, Content Marketing, Marketing
★ 4 (7) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Amazon Web Services, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, AI Security, Cloud Management, Key Management, Cryptography, Continuous Monitoring, Firewall, System Monitoring
Intermediate · Course · 1 - 4 Weeks