Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Organizational Skills, Stress Management, English Language, Goal Setting, Nutrition and Diet, Productivity, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Professional Development, Customer Service, Language Competency, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Greeting Customers, Professionalism, Registration, Planning
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, Psychiatry, Mental Health Diseases and Disorders, Cognitive Behavioral Therapy, Child Development, Treatment Planning, Clinical Assessment, Patient Treatment, Behavior Management, Patient Evaluation
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Patient-centered Care, Health Promotion, Patient Education And Counseling, Behavioral Health, Health Technology, Chronic Diseases, Social Determinants Of Health, Health Assessment, Public Health and Disease Prevention, Care Management, Health Informatics, Healthcare Project Management, Program Evaluation
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, R Programming, Medical Privacy, Google Cloud Platform, Data Ethics, Data Science, Health Informatics, Data Processing, Electronic Medical Record, SQL, Data Access
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Sample Size Determination, Clinical Trials, Clinical Research, Statistical Reporting, Statistical Analysis, Advanced Analytics, Data Analysis, Statistical Methods, Patient Safety, Bayesian Statistics, Data Presentation, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Radiation Protection, Medical Imaging, Diagnostic Radiology, Radiography, X-Ray Computed Tomography, Magnetic Resonance Imaging, Patient Communication, Mammography, Patient Education And Counseling, Radiation Therapy, Safety Standards, Oncology, Physics, Biology
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Decision Support Systems, Solution Design, Health Information Management, Usability Testing, Healthcare Ethics, Requirements Elicitation, Electronic Medical Record, Data Capture, User Centered Design, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Anatomy, Pathology, Medical Terminology, Physiology, Patient Evaluation, Diagnostic Tests, Patient Treatment
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months