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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 4

    Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit10

    Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    EDUCBA

    Linux Mint

    Skills you'll gain: Remote Access Systems, Command-Line Interface, System Monitoring, Unix Commands, User Accounts, Linux, Linux Administration, Shell Script, Linux Commands, Operating System Administration, Systems Administration, Software Installation, File Systems, System Configuration, Data Sharing, Security Controls, Operating Systems, File Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 9

    Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, Network Troubleshooting, Telecommuting, Information Technology, Collaborative Software, Data Security, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

    4.1
    Rating, 4.1 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Hardware and Operating System Foundations I

    Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Systems Administration, Desktop Support, System Configuration, Control Panels, OS Process Management, IT Automation, General Networking, Computing Platforms, Graphical Tools, File Management

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
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    87 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    U

    Universitat Politècnica de València

    Accessible technology for inclusion

    Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Mobile Development, Hypertext Markup Language (HTML), Web Design, Education Software and Technology, Usability, User Interface (UI), Digital Design, Android (Operating System), Apple iOS, Diversity Equity and Inclusion Initiatives

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Exam Prep

    Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, System Support, Technical Support, Help Desk Support, Cloud Services, Computer Security Incident Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware, Network Security

    3.3
    Rating, 3.3 out of 5 stars
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    108 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Packt

    Intermediate Linux Troubleshooting

    Skills you'll gain: Linux Administration, File Systems, Linux, File Management, Firewall, Remote Access Systems, Network Troubleshooting, Command-Line Interface, Unix Commands, System Support, Virtual Machines, Scripting

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Pearson

    Red Hat Certified Engineer (RHCE) EX294: Unit 3

    Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, OS Process Management, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Linux, Infrastructure as Code (IaC), Configuration Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: System Monitoring, Hardening, Linux Administration, Systems Administration, Linux, Linux Commands, Network Troubleshooting, Performance Tuning, Operating System Administration, File Management, Red Hat Enterprise Linux, Network Administration, Patch Management, User Accounts

    4.5
    Rating, 4.5 out of 5 stars
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    6 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 4: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit10: Pearson
  • Linux Mint: EDUCBA
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit 9: Pearson
  • GenAI for Customer Support: Coursera
  • Hardware and Operating System Foundations I: Illinois Tech
  • Accessible technology for inclusion: Universitat Politècnica de València
  • CompTIA Exam Prep: LearnQuest
  • Intermediate Linux Troubleshooting: Packt

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