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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 3

    Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Linux Servers, Operating System Administration, OS Process Management, Ubuntu, Systems Administration, System Monitoring, General Networking, Event Monitoring, Network Administration, System Configuration, Command-Line Interface, Network Troubleshooting, Software Installation, Service Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 7

    Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Computer Security, Server Administration, Encryption, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 6

    Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Promoting Accessible Workplaces with Assistive Technology

    Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Web Content, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Intermediate Linux Troubleshooting

    Skills you'll gain: Linux Administration, Linux Servers, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Operating System Administration, Command-Line Interface, Shell Script, Virtual Machines, Scripting, Virtual Environment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 8

    Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Administration, Linux, Version Control, Open Source Technology, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Technical Publication - Diagramming Standards

    Skills you'll gain: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Document Management, Style Guides, Process Modeling, Image Quality, File Management, Data Import/Export, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Verification And Validation, Version Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Hardware Troubleshooting, Memory Management, Debugging, Service Management, User Accounts, OS Process Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1a

    Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage, Computer Systems, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices, Memory Management

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    95 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Peripherals, Operating Systems, and Display Technologies

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular technical support courses

  • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson
  • CompTIA Linux+ XK0-005: Unit 7: Pearson
  • CompTIA Linux+ XK0-005: Unit 6: Pearson
  • Promoting Accessible Workplaces with Assistive Technology : Knowledge Accelerators
  • Intermediate Linux Troubleshooting: Packt
  • Linux Foundation Certified System Administrator (LFCS): Unit 8: Pearson
  • Technical Publication - Diagramming Standards: Coursera
  • GenAI for Computer Support Specialists (IT Support): Coursera
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • Introduction to Contemporary Operating Systems and Hardware 1a: Illinois Tech

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