Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Linux Servers, Operating System Administration, OS Process Management, Ubuntu, Systems Administration, System Monitoring, General Networking, Event Monitoring, Network Administration, System Configuration, Command-Line Interface, Network Troubleshooting, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Computer Security, Server Administration, Encryption, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Web Content, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux Servers, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Operating System Administration, Command-Line Interface, Shell Script, Virtual Machines, Scripting, Virtual Environment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Administration, Linux, Version Control, Open Source Technology, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Document Management, Style Guides, Process Modeling, Image Quality, File Management, Data Import/Export, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Verification And Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Hardware Troubleshooting, Memory Management, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage, Computer Systems, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices, Memory Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours