
Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Customer Relationship Management, Email Automation, Business Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Delegation Skills, Project Management Software, Project Coordination, Project Management, Work Breakdown Structure, Resource Allocation, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Implementation, Project Performance, Stakeholder Communications, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Planning, Team Management, Project Management, Stakeholder Analysis, Team Performance Management, Performance Measurement, Team Building, Milestones (Project Management), Performance Metric, Plan Execution, Project Schedules, Project Coordination, Project Controls
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Medical Imaging, Patient Evaluation, Health Technology, Clinical Assessment, Health Assessment, Medical Equipment and Technology, Image Analysis, Patient Assistance
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Disparities, Health Equity, Social Justice, Social Determinants Of Health, Public Health, Medicaid, Health Systems, Health Policy, Healthcare Industry Knowledge, Diversity Awareness, Community Health, Social Sciences, Medicare, Community Organizing, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Requirements Elicitation, Quality Assurance, Leadership and Management, Product Quality (QA/QC), Risk Management, Quality Control, Stakeholder Management, Risk Analysis, Project Coordination, Quality Assessment, Business Requirements, Initiative and Leadership, Stakeholder Analysis, Risk Management Framework, Project Planning, Project Closure, Problem Solving, Communication, Critical Thinking
Intermediate · Specialization · 1 - 3 Months

Yale University
Skills you'll gain: Environmental Issue, Social Justice, Environment and Resource Management, Sustainable Development, Natural Resource Management, Social Impact, World History, European History, Liberal Arts, Community Development, Culture, Ethical Standards And Conduct, Advocacy
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Health Informatics, Clinical Informatics, Epic EMR, Health Information Management and Medical Records, Health Systems, Health Information Management, Interoperability, Health Technology, Medical Records, Health Care, Electronic Medical Record System, Health Policy, Clinical Documentation, Medical Terminology, Stakeholder Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Patient Communication, Informed Consent, Clinical Research, Community Outreach, Patient-centered Care, Clinical Trials, Health Equity, Health Disparities, Clinical Research Ethics, Patient Education and Support, Research, Healthcare Ethics, Interpersonal Communications, Diversity Awareness, Community Health, Cultural Responsiveness, Rapport Building, Patient Referral, Cultural Sensitivity, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Resource Planning, Project Design, Project Scoping, Microsoft 365, Milestones (Project Management), Project Management, Work Breakdown Structure, Project Coordination, Process Optimization, Microsoft Office, Project Estimation, Scheduling, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Customer Relationship Building, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics Management, Order Delivery, Business Marketing, Supply Chain, Logistics, Customer Analysis, Marketing, Marketing Strategies, Selling Techniques, Communication
Beginner · Course · 1 - 4 Weeks