Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Board Infinity
Skills you'll gain: Marketing Budgets, Stakeholder Engagement, Data-Driven Decision-Making, Marketing Effectiveness, Marketing Planning, Analytics, Data Presentation, Predictive Modeling, Trend Analysis, Presentations, Dashboard, Performance Reporting, Data Quality
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Design Thinking, Value Propositions, Business Modeling, Entrepreneurship, Ideation, Lean Methodologies, Adaptability, Innovation, Problem Solving, New Product Development, Customer Analysis, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), TCP/IP, Wireless Networks, Network Administration, Local Area Networks, Network Infrastructure, General Networking, Network Protocols, Network Architecture, System Configuration, Computer Networking
Mixed · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Data Preprocessing, Apache Hadoop, Vector Databases, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Apache Spark, Data Integration, AWS Kinesis, Data Management
Intermediate · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: User Research, Data Cleansing, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vibe coding, Web Development Tools, Application Development, Software Installation, GitHub
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Enterprise Architecture, AI Workflows, Data Security, Agentic systems, Application Deployment, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Work Breakdown Structure, Timelines, Jira (Software), Project Schedules, Project Scoping, Dependency Analysis, Scheduling, Planning, Project Planning, Project Management, Project Risk Management, User Story, Capacity Planning, Agile Project Management, Resource Allocation, Capacity Management
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Effectiveness, Campaign Management, Digital Marketing, Target Audience, Customer Insights, Analytics, Performance Analysis, A/B Testing, Dashboard, Performance Metric, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Docker (Software), Containerization, Microservices, ASP.NET, Software Architecture, .NET Framework, Microsoft Visual Studio, Cloud-Native Computing, Restful API, C# (Programming Language), Software Development, Software Design Patterns, Scalability, GitHub
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Enterprise Architecture, CI/CD, Cloud Applications, Unified Modeling Language, Microservices, Cloud Infrastructure, Cloud Computing, Docker (Software), Data Modeling, Requirements Analysis, Software Systems, Architectural Design, Software Development Life Cycle, Stakeholder Engagement, Application Programming Interface (API), Database Design, Database Management, Data Governance, SQL
Advanced · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, AI Enablement, Application Development, Scripting, Programming Principles, Automation, Application Programming Interface (API), Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks