
Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Health Technology, Health Care Administration, Market Dynamics, Health Care Procedure and Regulation, Health Care, Health Administration, Health Informatics, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Organizational Structure, Business Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Health Technology, Analytics, Data Preprocessing, AI Integrations, Machine Learning, Machine Learning Algorithms, Health Care, Applied Machine Learning, Data Analysis, Correlation Analysis, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Home Health Care, Data Quality, Responsible AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Health Information Management, Health Technology, Application Programming Interface (API), Google Cloud Platform, Cloud-Based Integration, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Patient Education and Support, Patient Education And Counseling, Patient Treatment, Communication Strategies, Communication, Instructional Design, Empathy
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Retrieval-Augmented Generation, Agentic Workflows, AI Workflows, AI Orchestration, AI Integrations, Context Engineering, Regulatory Compliance, Responsible AI, Context Management
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Recognizing Others, Cultural Sensitivity, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Growth Mindedness, Diversity Awareness, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Cognitive flexibility, Meditation & Breathwork, Liberal Arts, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Workplace inclusivity, Family and Medical Leave Act of 1993, Stress Management, Mental Health, Advocacy, Employee Assistance Programs, Disabilities, Personal Care, Occupational Health, Employee Relations, Labor Law, Mental Health Diseases and Disorders, Human Resource Policies, Preventative Care, Human Resources, Mental Health Therapies, Care Coordination, Health Care Administration
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Data Integrity, Data Quality, Data Validation, Data Entry, Health Information Management, Quality Assurance, Medical Records, Patient Safety, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Financial Industry Regulatory Authorities, Asset Management, Financial Regulations, Financial Regulation, Securities (Finance), Investments, Investment Management, Law, Regulation, and Compliance, Regulatory Compliance, Private Equity, Real Estate, Financial Services, Regulatory Requirements, Capital Markets, Property and Real Estate, Due Diligence, Fundraising and Crowdsourcing, Case Studies
Intermediate · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Medical Terminology, Health Care, Language Learning, Clinical Nutrition, Vocabulary, Language Interpretation, Translation, and Studies, Literacy, Behavioral Health, Language Competency, Ancient History, Writing
Beginner · Course · 3 - 6 Months