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  • It Service Management

Results for "it service management"


  • Status: Free Trial
    Free Trial
    P

    Packt

    Deploying Windows Clients & Managing Identities

    Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, System Configuration, User Provisioning, Active Directory, Remote Access Systems, Software Installation, Role-Based Access Control (RBAC), Automation, Data Migration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Information Systems Operations and Business Resiliency

    Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Database Software, Asset Management, Disaster Recovery, Business Continuity Planning, Data Management, Database Management, Business Continuity, Service Level, Information Technology Operations, IT Service Management, Incident Response, Security Controls, Information Systems, IT Infrastructure, IT Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Hybrid Storage, File Services and Network

    Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Azure Active Directory, Data Storage, Network Infrastructure, Virtual Networking, Cloud Storage, File Management, Wide Area Networks, Network Support, File Systems, Network Troubleshooting

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of IT Project Management

    Skills you'll gain: Project Risk Management, IT Management, Project Management, Software Development Methodologies, Systems Development Life Cycle, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, Security Management, Agile Methodology, Scrum (Software Development), Agile Software Development, Cloud Services, Information Technology Operations

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Cost Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Stakeholder Management, Resource Management, Work Breakdown Structure, Cost Estimation, Resource Utilization, Requirements Management, Project Controls, Timelines, IT Management, Resource Allocation, Budgeting, Stakeholder Communications

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Provisioning, User Accounts, Cloud Management, Authorization (Computing), Control Panels, Security Controls, Servers, Enterprise Application Management, Package and Software Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Configuration, Network Services, & System Management

    Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Knowledge of Apple Software, Systems Administration, Cloud-Based Integration, Desktop Support, Knowledge of Apple Hardware, Hardware Troubleshooting, Data Sharing, Cloud Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Implement and Automate IT Infrastructure Using Puppet

    Skills you'll gain: IT Automation, IT Infrastructure, Infrastructure Architecture, Amazon Web Services, Cloud Platforms, Cloud Deployment, Information Technology Operations, Information Technology, System Configuration, Operational Databases, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Introduction to Service Innovation and Management

    Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Planning and Managing Information Systems Development Part 2

    Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it service management courses

  • Deploying Windows Clients & Managing Identities: Packt
  • Linux: Processes & System Resource Management for DevOps: Coursera
  • Information Systems Operations and Business Resiliency: Packt
  • Managing Hybrid Storage, File Services and Network: Packt
  • Dell Technologies Customer Service for Technical Support: Dell
  • Foundations of IT Project Management: Packt
  • Managing IT Project Scope, Schedule, and Resources: Packt
  • Windows Admin Center: Packt
  • Network Configuration, Network Services, & System Management: Packt
  • Implement and Automate IT Infrastructure Using Puppet: EDUCBA

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