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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Starweaver

    Healthcare Data Security & Risk Management

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Incident Response, Security Controls, Computer Security Incident Management, Health Information Management, Data Security, Cyber Risk, Personally Identifiable Information, Regulatory Compliance, Risk Management, Threat Management, Data Management, Threat Modeling, Cybersecurity, ISO/IEC 27001, Compliance Management, Continuous Monitoring

    Advanced · Course · 1 - 3 Months

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    Coursera

    OpenTelemetry for Unified Observability

    Skills you'll gain: .NET Framework, Prometheus (Software), Cloud-Native Computing, Site Reliability Engineering, Kubernetes, Data Import/Export, Application Programming Interface (API), Data Analysis Software

    Intermediate · Course · 1 - 4 Weeks

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    The State University of New York

    Launch Your Online Business

    Skills you'll gain: Branding, Marketing and Public Relations, Entrepreneurship, Content Creation, Video Production, Marketing, Copywriting, Business Modeling, Presentations, Customer Engagement, Value Propositions, E-Commerce, Web Design and Development, Photography, Persona Development, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    877 reviews

    Beginner · Course · 1 - 4 Weeks

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    Google

    Foundations of Business Intelligence

    Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Data Presentation, Business Process, Project Implementation, Data Pipelines

    4.8
    Rating, 4.8 out of 5 stars
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    2.1K reviews

    Advanced · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Python Development

    Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Version Control, Matplotlib, Devops Tools, Plotly, DevOps, Agile Methodology, Web Development, Data Ethics, Flask (Web Framework), Data Visualization, Scripting, GitHub, Debugging, Data Analysis, Automation, Cloud Computing

    4.4
    Rating, 4.4 out of 5 stars
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    607 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    University of Washington

    Programming Languages, Part A

    Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Software Design, Computational Thinking

    4.9
    Rating, 4.9 out of 5 stars
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    1.9K reviews

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    C# Programming & Desktop Application Development

    Skills you'll gain: C# (Programming Language), Data Modeling, User Interface (UI), jQuery, Microsoft SQL Servers, Microsoft Visual Studio, Application Development, User Interface and User Experience (UI/UX) Design, Data Validation, Application Design, Database Application, Business Reporting, Data Management, SQL, .NET Framework, Data Structures, Javascript and jQuery, Programming Principles, Web Development, Maintainability

    Beginner · Specialization · 1 - 3 Months

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    University of London

    Finding Your Professional Voice: Confidence & Impact

    Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Personal Attributes, Composure, Interpersonal Communications, Executive Presence, Emotional Intelligence, Respiration

    4.7
    Rating, 4.7 out of 5 stars
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    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Advanced Prometheus Alerting and Monitoring

    Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Virginia

    Agile Meets Design Thinking

    Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development

    4.7
    Rating, 4.7 out of 5 stars
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    3.6K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Vibe Coding with Windsurf – No Code Web Design

    Skills you'll gain: Vibe coding, Web Development Tools, Application Development, Software Installation, GitHub

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Healthcare Data Security & Risk Management: Starweaver
  • OpenTelemetry for Unified Observability: Coursera
  • Launch Your Online Business: The State University of New York
  • Foundations of Business Intelligence: Google
  • Microsoft Python Development: Microsoft
  • Programming Languages, Part A: University of Washington
  • C# Programming & Desktop Application Development: EDUCBA
  • Finding Your Professional Voice: Confidence & Impact: University of London
  • Advanced Prometheus Alerting and Monitoring: Coursera
  • Agile Meets Design Thinking: University of Virginia

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