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Results for "self service technologies"


  • Status: New
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    J

    John Wiley & Sons

    Cybersecurity Technology and Response Strategies

    Skills you'll gain: Incident Response, Computer Security Incident Management, Security Controls, Incident Management, Business Continuity Planning, Security Management, Business Continuity, Disaster Recovery, Security Strategy, Cyber Security Strategy, Cybersecurity, Threat Management, Contingency Planning, Risk Management, Information Systems Security, Operational Risk, Risk Management Framework, Risk Analysis, Cyber Risk, Security Awareness

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
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    Arizona State University

    Battery Technologies

    Skills you'll gain: Electrical Systems, Electric Power Systems, Electrical Safety, Safety Standards, Energy and Utilities, Environmental Regulations, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Sustainable Design, Thermal Management, Equipment Design, Analytical Testing, Materials science, Reliability, Electronic Components, Chemical Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    306 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry Microcredential

    Skills you'll gain: Product Lifecycle Management, Prompt Engineering Tools, Sustainable Design, Sustainable Engineering, Digital Transformation, Customer experience improvement, Project Planning, Business Acumen, Electronic Hardware, Electronic Systems, Engineering Design Process, Project Management, Internet Of Things, Collaboration, Business Communication, Artificial Intelligence, Teamwork, Risk Management, Leadership, Generative AI

    4.8
    Rating, 4.8 out of 5 stars
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    20 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Packt

    Allen Bradley Micro850 PLC with IIoT

    Skills you'll gain: Programmable Logic Controllers, Computational Logic, Code Reusability, Data Structures, Diagram Design, Data Store, Dataflow, Functional Design, Microsoft Azure, Automation, Program Development, Performance Tuning, Data Management, System Configuration, Interactive Data Visualization, Data Integration, Fine-tuning, Communication, Simulations

    Intermediate · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: New
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    Packt

    Ten Steps to ITSM Success

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Service Management, Business Relationship Management, Control Objectives for Information and Related Technology (COBIT), Service Level, Continuous Improvement Process, Process Design, Service Design, Stakeholder Engagement, Continuous Quality Improvement (CQI), Service Level Agreement, Operational Excellence, Organizational Strategy, Process Improvement, Organizational Development, Process Development, Organizational Change, Organizational Leadership

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Service Integration & Management

    Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    A

    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Preview
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    Coursera

    Hands-On Automation with n8n & Workato

    Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging

    Intermediate · Course · 1 - 4 Weeks

1234…554

In summary, here are 10 of our most popular self service technologies courses

  • Cybersecurity Technology and Response Strategies: John Wiley & Sons
  • Universal Service Desk (USD) for Enterprise IT Services: Packt
  • Battery Technologies: Arizona State University
  • Practical IT Service Management: Packt
  • Expedite – Skills for Industry Microcredential: Siemens
  • Allen Bradley Micro850 PLC with IIoT: Packt
  • Ten Steps to ITSM Success: Packt
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Service Integration & Management: Packt
  • Customer Service With ChatGPT And By Creating A Custom GPT: Alex Genadinik

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