IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Electronic Medical Record, Medical Records, Clinical Informatics, Health Information Management and Medical Records, Health Technology, Health Informatics, Health Information Management, Clinical Documentation, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Technical Support and Services, Information Technology, Databases, Change Control, Desktop Support, Help Desk Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Infrastructure As A Service (IaaS), Data Storage, Network Administration, Information Technology, Hardware Architecture, Data Storage Technologies, Configuration Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Computing, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, DevOps, Docker (Software), Solution Design, Microservices, Infrastructure As A Service (IaaS), Information Technology
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prometheus (Software), Kubernetes, Grafana, Scalability, Capacity Management, System Monitoring, Cloud-Native Computing, Performance Tuning, Memory Management, Dashboard Creation, Query Languages, Distributed Computing, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Technical Support and Services, Network Troubleshooting, Technical Support, Generative AI, Technical Communication, Network Monitoring, Network Performance Management, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Auditing, Compliance Reporting, Document Management, Business Process Improvement, Compliance Management, Governance, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Cloud Computing, Linux, Linux Commands, Linux Administration, Cloud Computing Architecture, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Virtual Machines, Firewall, Virtualization, Knowledge of Apple Software, File Management, User Accounts
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Cloud Deployment, Cloud Computing, Azure Active Directory, Cloud Solutions, Cloud Services, Threat Management, Identity and Access Management, Collaborative Software, Threat Detection, Law, Regulation, and Compliance, Cloud Management, Regulatory Compliance, Cloud Security, Microsoft Copilot, Compliance Management, Governance
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric
Beginner · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Software Installation, Desktop Support, File Management, Microsoft Windows, Linux, System Configuration, Computer Literacy, Data Storage Technologies, Operating Systems, Mac OS, Safety and Security, Technical Communication, Data Storage, Windows Servers, Computer Hardware, OS Process Management, Hardware Architecture, Electrical Safety, Power Electronics, User Interface (UI)
Intermediate · Course · 1 - 3 Months