Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Generative AI, Data Pipelines, AI Integrations, Data Processing, Data Ethics, Responsible AI, Prompt Engineering, Data Engineering, Data Analysis, Data Cleansing, AI Workflows, Data Transformation, Business Process Automation, Automation, Business Intelligence, Statistical Analysis, Predictive Analytics, Debugging
Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Setting Appointments, Vocabulary, Communication, Company, Product, and Service Knowledge, Communication Strategies, Scheduling
Intermediate · Course · 1 - 3 Months

Mixed · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Excel Formulas, Dashboard, Dashboard Creation, Microsoft Excel, Spreadsheet Software, Data Wrangling, Data Preprocessing, Data Manipulation, Data Processing, Data Presentation, Interactive Data Visualization, Excel Macros, Data Analysis Software, Business Analytics, Analytical Skills, Advanced Analytics, Business Mathematics, Financial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Interactive Data Visualization, JSON, Mobile Development, Data Integration, Data Pipelines, Software Development Tools, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Dashboard Creation, Microsoft Excel, Dashboard, Excel Formulas, Business Intelligence Software, Data Modeling, Datamaps, Business Reporting, Data Sharing, Data Entry, Data Analysis, Management Reporting, Geospatial Information and Technology, Data Storytelling, Data-Driven Decision-Making, Analytics, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Containerization, Identity and Access Management, Cloud-Native Computing, Prompt Engineering Tools, Infrastructure As A Service (IaaS), CI/CD, Prompt Patterns, Cloud Platforms, Cloud Storage, Application Deployment, Cloud Management, Cloud Services, Virtual Machines, Scalability, Virtual Networking, Continuous Integration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering, Fine-tuning, Prompt Patterns, Model Deployment, Model Training, Generative Model Architectures, Model Optimization, Natural Language Processing, Enterprise Architecture, Machine Learning, Software Design Patterns, Cloud API, API Design
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Data Import/Export, Generative AI, AI Workflows, Network Planning And Design, Network Architecture, Identity and Access Management, Cloud-Based Integration, Network Infrastructure, Data Migration, General Networking, Token Optimization, Network Performance Management, Network Engineering, System Configuration, Distributed Computing, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
Beginner · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Computational Thinking, HTML and CSS, Hypertext Markup Language (HTML), Web Design and Development, Javascript, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Programming Principles, Web Applications, Interactive Design, Web Development, Program Development, Web Content, digital literacy, Semantic Web, Computer Science, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Frontend Performance, Web Development Tools, CI/CD, Continuous Deployment, Web Applications, Cloud Deployment, Application Deployment, Cloud Applications, Application Development, Data Persistence, Cross Platform Development, Browser Compatibility, Software Architecture, Software Development Tools, Web Services, Event-Driven Programming, Performance Tuning, Development Testing, Data Storage Technologies, Software Design
Intermediate · Course · 1 - 4 Weeks