Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Composure, Tactfulness, Teamwork, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Interviewing Skills, Empathy, Communication, Follow Through, Contingency Planning, Problem Solving

Skills you'll gain: Star Schema, Data Modeling, Database Design, Data Warehousing, Dashboard, SQL Server Reporting Services, Business Intelligence, Business Process, Self Service Technologies, Performance Tuning

Skills you'll gain: Responsible AI, Retrieval-Augmented Generation, Generative AI, Microsoft Copilot, Microsoft Azure, OpenAI API, Prompt Engineering, AI Security, OpenAI, Model Deployment, Microsoft Power Platform, LLM Application, AI Workflows, Microsoft Office, Natural Language Processing

Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Applied Machine Learning, Data Access, Anomaly Detection, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Machine Learning, Probability & Statistics, Data Import/Export

Skills you'll gain: User Experience Design, Wireframing, User Research, Responsible AI, User Centered Design, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development

Skills you'll gain: Graph Theory, Database Design, Big Data, Network Analysis, Analytics, Data Management, Query Languages, Computing Platforms, Scalability, Unsupervised Learning, Distributed Computing, Algorithms

Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Consolidation, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration

Skills you'll gain: Entrepreneurship, Market Opportunities, Business Planning, Lean Methodologies, Business Modeling, New Business Development, Business Development, Fundraising, Value Propositions, Target Audience

Skills you'll gain: LLM Application, Analysis, Prompt Engineering, Benchmarking, Performance Metric

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, File Systems, Shell Script, TCP/IP, Scripting, Version Control

Skills you'll gain: Image Analysis, Data Cleansing, Quality Assurance, Quality Assessment, Packaging and Labeling, Data Pipelines