
Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
Beginner · Course · 1 - 3 Months
Skills you'll gain: Interviewing Skills, Management Training And Development, Job Analysis, People Analytics, Data-Driven Decision-Making, Recruitment, Organizational Effectiveness, Talent Recruitment, Team Performance Management, Diversity Training, Workplace inclusivity, Diversity and Inclusion, Recruitment Strategies, Talent Acquisition, Performance Measurement, Decision Making, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Team Performance Management, Teamwork, Team Management, Drive Engagement, Creativity, Brainstorming, Team Leadership, Innovation, Collaboration, Trustworthiness, Employee Engagement, Internal Communications, Adaptability, Workflow Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Social Media Analytics, Network Analysis, Data Analysis, Analytical Skills, Statistical Analysis, Social Sciences, Research, Data Collection, AI Personalization, Sociology, Data Transformation, Persuasive Communication, Application Programming Interface (API), Extract, Transform, Load, Media and Communications, Scripting, Psychology
Intermediate · Course · 1 - 3 Months

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Engagement, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Team Management, Team Building, Team Leadership, Supervision, Team Performance Management, Team Collaboration, Conflict Management, Cooperation, Leadership, People Management, Influencing, Strategic Decision-Making, Behavior Management, Persuasive Communication, Decision Making, Communication, Communication Strategies, Culture
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Communication, Professional Development
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Virtual Teams, Collaboration, Occupational Health, Team Collaboration, Telecommuting, Stress Management, Safety Training, Communication, Injury Prevention, Productivity, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Active Listening, Storytelling, Empathy, Diversity Awareness, Cognitive flexibility, Initiative and Leadership, Creativity, Cultural Diversity, Leadership, Self-Awareness, Social Justice, Open Mindset, Creative Thinking, Sociology, Social Sciences, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales, Sales Process, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Marketing Budgets, Performance Analysis, Marketing, Marketing Effectiveness, Marketing Planning, Marketing Strategies, Brand Marketing, Communication Planning, Strategic Marketing, Marketing Design, Global Marketing, Plan Execution, Performance Improvement, Brand Management, Marketing Strategy and Techniques, Strategic Communication, Digital Marketing, Digital Media Strategy, Target Audience, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Beginner · Course · 1 - 3 Months