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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


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    Macquarie University

    Adversarial AI: Attacking, Defending & Governing ML Systems

    Skills you'll gain: Responsible AI, AI Security, Security Testing, Threat Modeling, Data Ethics, Cybersecurity, Security Engineering, Penetration Testing, Malware Protection, Cyber Governance, Cyber Attacks, Regulatory Compliance, Information Privacy, Data Governance, Model Training, Artificial Intelligence and Machine Learning (AI/ML), Governance, Artificial Intelligence, Machine Learning Methods

    Intermediate · Course · 1 - 3 Months

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    Microsoft

    Microsoft Foundations of IT Systems, Networking, and Data Protection

    Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Network Protocols, Computer Science, Data Security, OSI Models, TCP/IP, Data Store, Data Integrity, Cloud Computing, Data Processing, Software Development

    Beginner · Specialization · 3 - 6 Months

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    Madecraft

    Data-Backed Decision Making

    Skills you'll gain: Data Literacy, Critical Thinking, Data Quality, Analytical Skills, Data Analysis, Data Pipelines, Statistical Analysis, Data Visualization, Business Intelligence, Machine Learning, Data Ethics, Correlation Analysis, Data Governance, Data Integrity, Organizational Strategy, Business Communication, Cross-Functional Collaboration, Professional Development, SQL, Change Management

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Managerial Decisions: Ethics, CVP & Pricing

    Skills you'll gain: Market Dynamics, Environmental Social And Corporate Governance (ESG), Ethical Standards And Conduct, Governance, Business Ethics, Cost Benefit Analysis, Cost Accounting, Corporate Sustainability, Financial Data, Profit and Loss (P&L) Management, Decision Making, Management Accounting, Financial Analysis, Supply And Demand, Cost Management, Risking, Revenue Management, Strategic Decision-Making, Internal Controls, Fraud detection

    Mixed · Course · 1 - 4 Weeks

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    Politecnico di Milano

    Smart Teaching and Learning with AI

    Skills you'll gain: Blended Learning, Pedagogy, Large Language Modeling, Teaching, Digital pedagogy, LLM Application, Instructional Design, Instructional and Curriculum Design, Student Engagement, Learning Strategies, Education Software and Technology, Interactive Learning, Lesson Planning, Educational Materials, AI Personalization, Innovation, Student-Centred Learning, Curriculum Planning, Differentiated Instruction, Artificial Intelligence

    4.9
    Rating, 4.9 out of 5 stars
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    890 reviews

    Beginner · Specialization · 3 - 6 Months

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    Board Infinity

    Java Spring Boot Backend Development

    Skills you'll gain: Restful API, Object Oriented Programming (OOP), Object Oriented Design, Java Programming, Spring Framework, Java, Spring Boot, API Design, Application Programming Interface (API), Hibernate (Java), Data Validation, Development Testing, Verification And Validation, Authentications, Model View Controller, Back-End Web Development, Computer Programming, Code Reusability, Object-Relational Mapping, Server Side

    Intermediate · Specialization · 1 - 3 Months

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    IBM

    Fundamentals of Building AI Agents

    Skills you'll gain: LangChain, LLM Application, Tool Calling, AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Data Visualization, Agentic systems, Analytics, Software Development

    4.6
    Rating, 4.6 out of 5 stars
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    126 reviews

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Insurance Training: Underwriting, Claims & IRDAI

    Skills you'll gain: Claims Processing, Insurance and Warranty Claims Processing, Insurance, Underwriting, Regulatory Compliance, Insurance Policies, Regulatory Requirements, Law, Regulation, and Compliance, Lending and Underwriting, Regulation and Legal Compliance, Compliance Management, Risk Analysis, Risk Management Framework, Compliance Training, Customer Complaint Resolution, Risk Mitigation, Risk Management, Customer Advocacy, Contract Review, Financial Services

    Mixed · Course · 1 - 3 Months

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    Dartmouth College

    Strategic Leadership: Impact, Change, and Decision-Making

    Skills you'll gain: Decision Making, Creativity, Decisiveness, Talent Management, Communication, Innovation, Creative Thinking, Personal Development, Interpersonal Communications, Curiosity, People Development, Professional Networking, Collaboration, Leadership Development, Leadership Studies, Self-Awareness, Strategic Leadership, Business Leadership, Leadership, Emotional Intelligence

    4.8
    Rating, 4.8 out of 5 stars
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    688 reviews

    Beginner · Specialization · 3 - 6 Months

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    Meta

    Introduction to Databases for Back-End Development

    Skills you'll gain: Back-End Web Development, Relational Databases, Database Management Systems, Database Management, Database Theory, SQL, Database Design, Databases, Database Administration, MySQL, Data Store, NoSQL, Query Languages, Data Integrity

    4.6
    Rating, 4.6 out of 5 stars
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    682 reviews

    Beginner · Course · 1 - 3 Months

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    PracticalGrowth

    Picking the Right Candidate: Evidence-Based Selection

    Skills you'll gain: Recruitment, Talent Recruitment, Full Cycle Recruitment, Decision Intelligence, Decision Making, Data-Driven Decision-Making, Strategic Decision-Making, Interviewing Skills, Talent Acquisition, Recruitment Strategies, Job Analysis, Employee Onboarding, Document Management, Business Priorities, Risk Management, Risk Mitigation, Diversity and Inclusion, Diversity Awareness

    Beginner · Course · 1 - 4 Weeks

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    Cisco Learning and Certifications

    Cisco Unified Computing System

    Skills you'll gain: Data Centers, Cloud Infrastructure, Cloud Computing, Infrastructure Architecture, Data Infrastructure, Hybrid Cloud Computing, Network Infrastructure, Servers, Cloud Management, Computing Platforms, Hardware Architecture, System Configuration, Server Administration, Cloud Deployment, Networking Hardware, Computer Hardware, IT Automation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Adversarial AI: Attacking, Defending & Governing ML Systems: Macquarie University
  • Microsoft Foundations of IT Systems, Networking, and Data Protection: Microsoft
  • Data-Backed Decision Making: Madecraft
  • Managerial Decisions: Ethics, CVP & Pricing: EDUCBA
  • Smart Teaching and Learning with AI: Politecnico di Milano
  • Java Spring Boot Backend Development: Board Infinity
  • Fundamentals of Building AI Agents: IBM
  • Insurance Training: Underwriting, Claims & IRDAI: EDUCBA
  • Strategic Leadership: Impact, Change, and Decision-Making: Dartmouth College
  • Introduction to Databases for Back-End Development: Meta

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