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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • T

    Total Seminars

    Getting It Done with AI: AI Essentials

    Skills you'll gain: Prompt Engineering, AI Personalization, Prompt Engineering Tools, AI literacy, ChatGPT, AI Enablement, AI powered creativity, LLM Application, Anthropic Claude, Microsoft Copilot, Decision Intelligence, AI Integrations, AI Workflows, Artificial Intelligence, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Responsible AI, Large Language Modeling, Communication

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Security Controls, Virtual Private Networks (VPN), Telecommunications, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Advanced · Course · 1 - 3 Months

  • A

    Amazon Web Services

    AWS Services Overview for IT Professionals

    Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Designing Agentive Technology: AI for Human Support

    Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies

    Intermediate · Course · 3 - 6 Months

  • E

    EDUCBA

    Zabbix: Configure, Monitor & Secure IT Systems

    Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, VMware ESX Servers, Continuous Monitoring, System Configuration, Incident Management, Operating System Administration, Linux Servers, Virtualization and Virtual Machines, Security Controls, Windows Servers, Software Installation, Microsoft Windows, Dashboard Creation, Databases

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google

    IT Security: Defense against the digital dark arts

    Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Security Controls, Security Awareness, Cybersecurity, AI Security, Encryption, Cryptography, Security Strategy, Computer Security Awareness Training, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management, Threat Detection, Hardening, Malware Protection, Cryptographic Protocols

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • D

    Dell

    Dell Technologies Introduction to IT Sales

    Skills you'll gain: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Getting Started with IT-based Entrepreneurship

    Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategy, Information Technology, Legal Risk, Scalability, Innovation, Team Building

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular It support courses

  • Advanced Credit Risk Modeling - IT Sector: EDUCBA
  • Universal Service Desk (USD) for Enterprise IT Services: Packt
  • Getting It Done with AI: AI Essentials: Total Seminars
  • Advanced Networking, Security, and IT Operations: Packt
  • AWS Services Overview for IT Professionals: Amazon Web Services
  • Designing Agentive Technology: AI for Human Support: Packt
  • Zabbix: Configure, Monitor & Secure IT Systems: EDUCBA
  • IT Security: Defense against the digital dark arts : Google
  • Dell Technologies Introduction to IT Sales: Dell
  • Getting Started with IT-based Entrepreneurship: University of Minnesota

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