IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Total Seminars
Skills you'll gain: Prompt Engineering, AI Personalization, Prompt Engineering Tools, AI literacy, ChatGPT, AI Enablement, AI powered creativity, LLM Application, Anthropic Claude, Microsoft Copilot, Decision Intelligence, AI Integrations, AI Workflows, Artificial Intelligence, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Responsible AI, Large Language Modeling, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Security Controls, Virtual Private Networks (VPN), Telecommunications, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration, Network Protocols
Advanced · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, VMware ESX Servers, Continuous Monitoring, System Configuration, Incident Management, Operating System Administration, Linux Servers, Virtualization and Virtual Machines, Security Controls, Windows Servers, Software Installation, Microsoft Windows, Dashboard Creation, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Security Controls, Security Awareness, Cybersecurity, AI Security, Encryption, Cryptography, Security Strategy, Computer Security Awareness Training, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management, Threat Detection, Hardening, Malware Protection, Cryptographic Protocols
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategy, Information Technology, Legal Risk, Scalability, Innovation, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
Beginner · Course · 1 - 4 Weeks