
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
★ 4.3 (6) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Market Research, Strategic Marketing, Data-Driven Marketing, Marketing Management, Marketing Analytics, Market Intelligence, Data-Driven Decision-Making, Customer Insights, Customer Analysis, Market Data, Consumer Behaviour, Target Market, A/B Testing, Digital Marketing
★ 5 (6) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing Planning, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Journey Mapping, Digital Marketing, Sales Process, Digital Media Strategy, Conversion Funnel Analysis, Content Strategy, Brand Awareness
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data-Driven Decision-Making, Strategic Decision-Making, Data Literacy, Data Strategy, Strategic Leadership, Business Leadership, Business Transformation, Leadership, Agile Methodology, Organizational Leadership, Leadership Development, Leadership and Management, Business Analytics, Organizational Effectiveness, Digital Transformation, Team Management, Information Management, Exploratory Data Analysis, Strategic Planning, Change Management
★ 4.7 (10) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Anthropic Claude, Generative AI, LLM Application, Artificial Intelligence, Application Development, Application Programming Interface (API), Automation, Authentications, Context Management, Customer experience improvement, Content Creation
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, Health Technology, Clinical Nursing, Nursing Process, Clinical Documentation, Nursing Care, Nursing, Nursing Practices, Triage, Artificial Intelligence, Healthcare Ethics, Basic Patient Care, Artificial Intelligence and Machine Learning (AI/ML), Health Care, Healthcare Industry Knowledge, Generative AI Agents, Generative AI, Business, Physiology, Business Acumen
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making
★ 5 (6) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Creative Design, Graphics Software, Digital Design, Design Software, Design Elements And Principles, Creativity, Peer Review, Color Theory
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Contingency Planning, Business Continuity Planning, Computer Security Incident Management, Security Management, Incident Response, Disaster Recovery, Data Centers, Incident Management, Security Controls, Cybersecurity, Infrastructure Security, Configuration Management, Change Control, Digital Forensics, Scenario Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Digital pedagogy, Education Software and Technology, Microsoft Office, Goal Setting, Educational Materials
★ 4.3 (19) · Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Strategy, Market Opportunities, Corporate Strategy, Entrepreneurship, Environmental Issue, Business Development, Competitive Analysis, Business Economics, Natural Resource Management, Growth Strategies, Digital Transformation, Problem Solving, Critical Thinking
★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design, User Accounts
★ 4.7 (27) · Beginner · Guided Project · Less Than 2 Hours