Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Content Scheduling, Social Media Management, Brand Awareness, Social Media Content, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Brand Management, Brand Marketing, Brand Strategy, Marketing Effectiveness, Content Marketing, Digital Advertising, Email Marketing, Digital Marketing, Search Engine Optimization, Google Analytics, Communication, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Portfolio Management, Wealth Management, Investment Management, Portfolio Risk, Financial Analysis, Cash Flows, Risk Management, Investments, Financial Planning, Financial Statements, Financial Services, Asset Management, Financial Management, Equities, Risk Mitigation, Insurance, Transaction Processing, Financial Systems, Insurance Policies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, People Analytics, Stakeholder Communications, Workforce Planning, Stakeholder Analysis, Human Resource Strategy, Human Resources, Organizational Strategy, Business Priorities, Organizational Structure, Management Reporting, Communication Planning, Data Storytelling, Business Metrics, Matrix Management, Strategic Decision-Making, Reconciliation, Strategic Planning, Strategic Prioritization
Advanced · Course · 1 - 3 Months

Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Digital Assets, E-Commerce, Video Game Development, Blockchain, Diversity and Inclusion, Emerging Technologies, Research and Design, Market Opportunities, Social Impact, Economic Development, Content Creation, Economics, Safety and Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Microsoft Azure, Data Ethics, AI Workflows, Artificial Intelligence, Image Analysis, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, AI literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, C# (Programming Language), ASP.NET, .NET Framework, Application Programming Interface (API), API Design, Restful API, Cloud API, Middleware, OpenAI, Software Architecture, JSON, Application Security, Secure Coding, Dependency Analysis, Performance Tuning, Debugging
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Advanced · Course · 1 - 3 Months

Skills you'll gain: Credit Risk, Banking, Risk Management Framework, Bank Regulations, Legal Risk, Operational Risk, Financial Regulation, Risk Management, Commercial Banking, Financial Controls, Risk Control, Business Risk Management, Regulatory Compliance, Portfolio Risk, Compliance Management, Lending and Underwriting, Risk Analysis, Risk Mitigation, Internal Controls, Business
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Android Development, Android Studio, Mobile Development, Java, Android (Operating System), Object Oriented Programming (OOP), Mockups, Java Programming, Data Persistence, Application Deployment, JSON, Web Services, Application Design, Object Oriented Design, Restful API, Mobile Development Tools, Application Development, Data Storage Technologies, Data Store, Instagram
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Plotly, PyTorch (Machine Learning Library), NumPy, Matplotlib, Object Oriented Programming (OOP), Pandas (Python Package), Plot (Graphics), Data Structures, Unit Testing, Object Oriented Design, Python Programming, File I/O, Data Visualization Software, Algorithms, Interactive Data Visualization, Machine Learning Methods, Computational Thinking, Programming Principles, Computer Programming, Program Development
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: People Analytics, Employee Surveys, Statistical Hypothesis Testing, Oral Expression, Data Literacy, Verification And Validation, Data Analysis, Statistical Analysis, Employee Engagement, Statistical Reporting, Statistical Methods, Analytics, AI Integrations, Excel Formulas, Probability & Statistics, Data Storytelling, Microsoft Excel, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Writing, Report Writing, Writing and Editing, Research, Peer Review, Media and Communications, Journals, Research and Design, Style Guides, Research Design, Policy Development
Beginner · Course · 1 - 4 Weeks