
Skills you'll gain: Java Programming, Java, Object Oriented Design, Data Validation, Test Script Development, Object Oriented Programming (OOP), Test Automation, Application Design, Application Development, Software Testing, Test Case, Data Modeling, Verification And Validation, User Interface (UI), Business Logic, Maintainability, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Tool Calling, Database Systems, Data Visualization, Database Design, Generative AI, Large Language Modeling, Database Management, Databases, Supervised Learning, Web Services, Data Ethics, Apache Spark, Bayesian Statistics, Time Series Analysis and Forecasting, Database Theory, Unsupervised Learning, Linear Algebra, Data Literacy
Degree · 1 - 4 Years

Microsoft
Intermediate · Course

Skills you'll gain: User Interface (UI), Development Testing, Software Testing, Program Development, Usability, Software Design, Systems Development, Database Design, Databases
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Command-Line Interface, Scripting, Unix Commands, Scripting Languages, Python Programming
★ 4.7 (12) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (97) · Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Apache Maven, Build Tools, Software Development Tools, Version Control, Software Versioning, Computer Programming Tools, Software Configuration Management, Devops Tools, Apache, Dependency Analysis
★ 4.4 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: English Language, Language Competency, Vocabulary, Language Learning, Oral Comprehension, Grammar
★ 4.7 (269) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, C# (Programming Language), .NET Framework, Performance Tuning, Development Environment, Maintainability, Microsoft Development Tools, Application Programming Interface (API), Software Design, Restful API, Software Development Tools, File I/O, Authentications, Application Security, Software Testing, Unit Testing, Package and Software Management
Beginner · Course · 3 - 6 Months