• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • L

    Logical Operations

    Programming and Data Wrangling with VBA and Excel

    Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Data Transformation, Data Import/Export, File I/O, Data Wrangling, Extensible Markup Language (XML), Data Manipulation, Visual Basic (Programming Language), Spreadsheet Software, Automation, Microsoft 365, Microsoft Office, Data Science, Query Languages, File Management, Debugging, Performance Improvement, Computer Programming

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    ★ 3.8 (8) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Full Stack Web Development Mastery - Novice to Expert

    Skills you'll gain: Node.JS, Responsive Web Design, JSON, jQuery, Restful API, HTML and CSS, Bootstrap (Front-End Framework), API Design, GitHub, Web Design and Development, Git (Version Control System), Postman API Platform, Web Design, Javascript and jQuery, Hypertext Markup Language (HTML), MongoDB, Back-End Web Development, Full-Stack Web Development, Cascading Style Sheets (CSS), Program Development

    ★ 4.9 (11) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Use Basecamp for Project Management

    Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Project Documentation, Internal Communications, Data Security, File Management, User Accounts, Information Privacy, Account Management

    ★ 4.6 (16) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Flush Out a Feature on Coursera in Miro

    Skills you'll gain: Wireframing, Kanban Principles, Mockups, Plot (Graphics), Data Import/Export, Project Management, Collaborative Software, Ideation

    ★ 4.7 (21) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Create surveys with Qualtrics

    Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement

    ★ 4.3 (15) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Michigan

    Achieving Health Equity in Healthcare

    Skills you'll gain: Health Disparities, Health Equity, Community Health, Health Systems, Public Health, Health Policy, Diversity Equity and Inclusion Initiatives, Social Justice, Health Care Procedure and Regulation, Continuous Quality Improvement (CQI), Cultural Diversity, Data Collection

    ★ 4.8 (10) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    How to Plan a Content Calendar using Trello

    Skills you'll gain: Content Scheduling, Calendar Management, Content Development and Management, Project Management Software, Content Creation, Workflow Management, Organizational Skills, Collaborative Software, Project Management, User Accounts, Marketing

    ★ 4.8 (14) · Intermediate · Guided Project · Less Than 2 Hours

  • L

    L&T EduTech

    Applied Industrial Internet of Things

    Skills you'll gain: Internet Of Things, Security Controls, Wireless Networks, Automation, Digital Transformation, Infrastructure Architecture, System Monitoring, Real Time Data, Data Security, Telecommunications, Communication Systems, Network Protocols, Continuous Monitoring

    ★ 4.4 (8) · Intermediate · Course · 1 - 3 Months

  • R

    Real Madrid Graduate School Universidad Europea

    The Future of Sports Marketing

    Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

    ★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

  • Y

    Yunus Social Business Fund Bengaluru

    Risk, Return and Valuation

    Skills you'll gain: Business Valuation, Return On Investment, Finance, Financial Analysis, Portfolio Risk, Cost Benefit Analysis, Capital Budgeting, Risk Analysis, Risk Management, Environmental Social And Corporate Governance (ESG), Equities, Financial Modeling, Social Impact, Corporate Finance, Financial Planning, Cash Flows, Decision Making, Correlation Analysis, Probability & Statistics

    ★ 4.5 (10) · Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Collegiate Esports and Career Planning

    Skills you'll gain: Professional Development, Professionalism, Workforce Development, Higher Education, Market Dynamics, Research, Discussion Facilitation, Analysis, Decision Making

    ★ 4.6 (56) · Beginner · Course · 1 - 4 Weeks

1…310311312…520

In summary, here are 10 of our most popular process improvement courses

  • Programming and Data Wrangling with VBA and Excel: Logical Operations
  • GenAI for Customer Support: Coursera
  • Full Stack Web Development Mastery - Novice to Expert: Packt
  • Use Basecamp for Project Management: Coursera
  • Flush Out a Feature on Coursera in Miro: Coursera
  • Create surveys with Qualtrics: Coursera
  • Achieving Health Equity in Healthcare: University of Michigan
  • How to Plan a Content Calendar using Trello: Coursera
  • Applied Industrial Internet of Things: L&T EduTech
  • The Future of Sports Marketing : Real Madrid Graduate School Universidad Europea

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok