Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of Virginia
Skills you'll gain: Peer Review, Organizational Strategy, Strategic Thinking, Business Research, Milestones (Project Management), Project Management, Executive Presence, Business Strategy, Verbal Strategic Communication, Research Reports, Business Analysis, Strategic Decision-Making, Business Communication, Analysis, Report Writing, Business Writing, Decision Making, Constructive Feedback
★ 4.7 (216) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Management, Process Improvement, Process Flow Diagrams, Process Optimization, Operational Efficiency, Workflow Management, Performance Metric, Performance Measurement, Business Metrics
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Operations, Supply Chain, Supply Chain Management, Quality Improvement, Supply Chain Systems, Six Sigma Methodology, Transportation, Supply Chain, and Logistics, Production Process, Lean Manufacturing, Process Improvement, Production Planning, Lean Six Sigma, Lean Methodologies, Prioritization, Business Priorities, Cost Reduction
★ 5 (13) · Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Workflow Analysis, Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Data Presentation, Business Solutions, Python Programming
★ 4.6 (325) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Agile Software Development, Stakeholder Analysis, Case Studies, Team Leadership, Project Coordination, Team Building, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, Business Analysis Tools, User Requirements Documents, Gap Analysis, Requirements Management, Functional Specification, Diagram Design, Needs Assessment, Data Visualization
★ 4.7 (105) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Life Cycle, Quality Management, Project Management Life Cycle, Scrum (Software Development), Business Analysis, Risk Management Framework, Business Process, Risk Analysis, Requirements Management, Risk Management, Solution Delivery, Project Management, Project Risk Management, Business Process Improvement, Project Planning, Business Planning, Quality Control, Quality Monitoring, Agile Methodology, Agile Software Development
★ 4.8 (102) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Stakeholder Management, Stakeholder Communications, Sustainability Reporting, Supply Management, Drive Engagement, Sustainability Standards, Procurement, Business Operations, Strategic Communication, Culture Transformation, Strategic Sourcing, Supply Chain Planning, Communication Strategies, Business Strategies, Employee Engagement, Supply Chain Management, Systems Thinking
★ 4.5 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Stakeholder Engagement, Risk Analysis, Business Analysis, Communication Planning, Risk Mitigation, Project Management, Risk Management, Plan Execution, Project Planning, Business Analysis Tools, Stakeholder Communications, Project Risk Management, Communication Strategies, Management Reporting, Communication
★ 4.8 (34) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Improvement and Optimization, Process Optimization, Process Improvement, Brainstorming, Process Analysis, Process Management, Quality Improvement, Continuous Improvement Process, Business Process Improvement, Problem Management, Root Cause Analysis, Ideation, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Business Technologies, Waste Minimization, Data Management
★ 4.7 (30) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation
Beginner · Course · 1 - 3 Months