IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Data Strategy, Data Literacy, Agile Project Management, Business Analytics, Strategic Decision-Making, Analytics, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Proposal Writing, Leadership, Data Quality, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Operations Research, Network Model, Excel Macros, Decision Making, Strategic Decision-Making, Microsoft Excel, Process Optimization, Transportation, Supply Chain, and Logistics, Operational Analysis, Model Optimization, Business Modeling, Business Analytics, Portfolio Management, Linear Algebra
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Natural Language Processing, Recurrent Neural Networks (RNNs), Generative AI, Large Language Modeling, Token Optimization, Embeddings, Generative Model Architectures, Data Pipelines, Data Preprocessing, Artificial Neural Networks, Unstructured Data, Machine Learning Methods, Machine Learning, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Support
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Personally Identifiable Information, Data Governance, Data Security, Governance, Diversity Awareness, Continuous Monitoring, Algorithms, Complex Problem Solving, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Entry, Data Visualization, Microsoft Excel, Data Presentation, Data Literacy, Spreadsheet Software, Data Visualization Software, Data Analysis, Data Management, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Visualization, Data-Driven Decision-Making, Data Management, Data Manipulation, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Construction Estimating, Risk Management, Cost Estimation, Project Risk Management, Project Estimation, Construction Management, Estimation, Bidding, Construction, Cost Management, Construction Accounting, Cost Accounting, Verification And Validation, Workflow Management, Proposal Development, Business Ethics, Ethical Standards And Conduct, Project Management, Project Documentation
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Sensory Systems Analysis, Scientific Methods, Systems Of Measurement, Laboratory Testing, Statistical Analysis, Psychological Evaluations, Psychology, Neurology, Analytical Testing, Research Design, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Box Plots, Plot (Graphics), Data Visualization, Ggplot2, Data Visualization Software, Statistical Visualization, Scatter Plots, Histogram, Data Analysis, Graphing, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Expense Reports, Payroll Tax, Expense Management, Payroll Processing, Payroll Systems, Payroll, Accounting Software, QuickBooks (Accounting Software), Data Entry, Payroll Administration, Accounts Payable, Billing & Invoicing, Payment Processing and Collection, Ledgers (Accounting), Accounting Records, Invoicing, Accounting Systems, Audit Working Papers, Project Documentation, Document Management
Beginner · Course · 1 - 3 Months