Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Conflict Management, Personal Attributes, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Organizational Change, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Collaboration, Behavior Management, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Prompt Patterns, Model Context Protocol, AI Security, AI Workflows, AI Orchestration, AI Integrations, Generative AI Agents, Generative AI, Vibe coding, Secure Coding, LLM Application, Agentic systems, Amazon Web Services
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, Cloud Deployment, PyTorch (Machine Learning Library), Applied Machine Learning, Model Training, Natural Language Processing, DevOps, Amazon Web Services, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Business Strategies, Go To Market Strategy, Entrepreneurship, Competitive Intelligence, Market Opportunities, Innovation, Organizational Strategy, Spreadsheet Software, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, Front-End Web Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Network Administration, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Information Technology Operations, Technical Support, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Agile Project Management, Agile Product Development, Product Management, Product Planning, Technology Roadmaps, Performance Metric, Business Priorities, Collaborative Software, Product Strategy, Project Design, Team Management, Business Metrics
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Cloud Management, Virtual Machines, Kubernetes, Virtualization and Virtual Machines, Containerization, Cloud Storage, Cloud Computing, Data Storage, Data Storage Technologies, Cloud Deployment, Cloud Applications, Application Deployment, Data Management, Capacity Management, IT Automation, Infrastructure as Code (IaC), Data Import/Export, Scalability, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Lakes, File Management, Microsoft Azure, Azure Synapse Analytics, Information Management, Data Management, Databricks, Data Storage Technologies, Data Security
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Risk Management, Secure Coding, Cyber Security Assessment, Security Testing, Systems Development Life Cycle, Cyber Governance, Risk Management Framework, Threat Management, Software Development Life Cycle, Application Security, Cyber Security Policies, Security Management, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, Google Gemini, Multimodal Prompts, Retrieval-Augmented Generation, Data Store, Embeddings, Metadata Management, Image Analysis, Large Language Modeling, Prompt Engineering, Cloud Computing, Artificial Intelligence
Intermediate · Project · Less Than 2 Hours

University of the Arts London
Skills you'll gain: AI powered creativity, PyTorch (Machine Learning Library), Artificial Intelligence, Model Training, Creativity, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Creative Thinking, Generative AI, Artificial Neural Networks, Responsible AI, Creative Problem-Solving, Creative Design, Data Ethics, Critical Thinking
Beginner · Course · 1 - 4 Weeks