Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Timelines, Design, Graphic Design, File Management, Collaborative Software, Data Management
★ 4.3 (6) · Beginner · Guided Project · Less Than 2 Hours
Codio
Skills you'll gain: OAuth, Web Development Tools, Authentications, Web Servers, Application Programming Interface (API), API Design, Cloud API, Restful API, Server Side, Web Development, Servers, JSON, Software Documentation, Web Applications, Javascript, Web Services, Technical Documentation, Application Security
★ 4.5 (6) · Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Peer Review, Animation and Game Design, Computer Programming, Computer Graphics
★ 3.9 (21) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Market Research, Business Research, Market Analysis, Marketing, Research Methodologies, Research, Demand Planning, Research Design, Consumer Behaviour, Market Trend, Customer Analysis, Forecasting, Analysis, Product Testing
★ 4.6 (15) · Mixed · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Visual Storytelling, AI powered creativity, Storytelling, Marketing Design, Color Theory, Creative Thinking, Creative Problem-Solving, Editing
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Digital pedagogy, Education Software and Technology, User Centered Design, Requirements Analysis, Virtual Environment
★ 2 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unit Testing, Test Case, Application Deployment, Responsive Web Design, Continuous Deployment, Maintainability, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, Software Testing, Test Script Development, Development Testing, Hypertext Markup Language (HTML), Test Automation, Interviewing Skills, Web Development Tools, HTML and CSS, Debugging, Web Development, Application Development
★ 4.6 (21) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Canva (Software), Collaborative Software, Teaching, Education Software and Technology, Interactive Learning, Graphic Design
★ 4.8 (12) · Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Oral Expression, Teamwork, Storytelling, Personal Attributes, Communication, Communication Strategies, Professionalism, Persuasive Communication, Corporate Communications, Meeting Facilitation, Office Procedures, Writing and Editing, Peer Review, Writing, Process Development, Job Analysis, Recruitment Strategies, Content Optimization, Proofreading, Adaptability
★ 4.4 (22) · Beginner · Specialization · 3 - 6 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Data Governance, Data Collection, Process Improvement, Data Strategy, Process Mapping, Data Visualization Software, Data Management, Agile Project Management, Business Intelligence, Agile Methodology, Data Infrastructure, Information Management, Data-Driven Decision-Making, Organizational Effectiveness, Organizational Leadership, Data Literacy, Data Analysis
★ 4.7 (28) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Semiconductors, Production Process, Manufacturing Processes, Quality Assurance, Electronics, Technical Design, Process Analysis, Computer-Aided Design
Intermediate · Course · 1 - 4 Weeks