Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Michigan
Skills you'll gain: Constructive Feedback, Empathy, Recognizing Others, Peer Review, Supervision, Communication Strategies, Tactfulness, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Positive Behavior Support, Organizational Leadership, Communication
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computer Architecture, Hardware Architecture, Computer Systems, System Programming, Memory Management, File Systems, Data Access, Dependency Analysis, Cloud Platforms
Build toward a degree
Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Critical Thinking, Stress Management, Chronic Diseases, Emotional Intelligence, Adaptability
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Biology, Life Sciences, Molecular, Cellular, and Microbiology, Molecular Biology, Environment, Social Sciences, Anatomy, Cell Biology, Taxonomy, Microbiology, Human Development, Physiology
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Match Teacher Residency
Skills you'll gain: Growth Mindedness, Constructive Feedback, Training Programs, Train The Trainer, Education and Training, Coaching, Optimism, Teaching, Instructional Strategies, Open Mindset, Overcoming Obstacles, Verbal Communication Skills, Goal Setting
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Construction, Project Schedules, Project Estimation, Cost Estimation, Change Orders, Change Control, Administration, Contract Management, Cost Management, Accident Prevention, Estimation, Project Accounting, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Document Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Performance Management, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Organizational Leadership, Performance Management, Stakeholder Analysis, Employee Performance Management, Smart Goals, Drive Engagement, Stakeholder Communications, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Productivity, Team Motivation, Team Leadership, Time Management, Team Management, Prioritization, Team Building, People Management, Leadership and Management, Delegation Skills, Trustworthiness, Motivational Skills, Leadership, Organizational Leadership, Leadership Development, Conflict Management, Employee Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Growth Mindedness, Constructive Feedback, Pedagogy, Recognizing Others, Open Mindset, Empowerment, Active Listening, Motivational Skills, Coaching, Communication Strategies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Materials, Marketing Collateral, Cross-Channel Marketing, Marketing Design, Canva (Software), Brochures, Promotional Materials, Campaign Management, Graphic Design, Integrated Marketing Communications, Email Marketing, Layout Design, Graphic and Visual Design, Digital Design, Web Content, Brand Marketing, Style Guides, Collaborative Software, Content Optimization, Branding
Beginner · Course · 1 - 4 Weeks