• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Analysis

Results for "customer analysis"


  • C

    Coursera

    Audience Demographics with Facebook Audience Insights

    Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Content Scheduling, Target Market, Social Media Marketing, Customer Insights, Social Media, Social Media Analytics, Social Media Management, Advertising Campaigns, Social Media Content, Online Advertising, Customer Analysis, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Empathy and Data in Risk Management

    Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Management Framework, Risk Analysis, Risk Mitigation, Risk Control, Cyber Risk, Mitigation, Persuasive Communication, Tableau Software, Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Cybersecurity, Influencing, Empathy, Diversity Equity and Inclusion Initiatives, Communication, Heat Maps

    ★ 4.7 (7) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Helping Your Organization Manage Risk and Crisis

    Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Forecasting, Communication Strategies, Case Studies

    ★ 4.6 (17) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Product Design for the Circular Economy

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Product Engineering, Organizational Leadership, Business Leadership, Sustainable Systems, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Business Modeling, Process Analysis

    ★ 4.6 (17) · Intermediate · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation

    ★ 4.6 (7) · Mixed · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Data Interpretation & Insights: Exam & Recruitment Prep

    Skills you'll gain: Data Literacy, Data Analysis, Trend Analysis, Data Synthesis, Data-Driven Decision-Making, Analytics, Analytical Skills, Analysis, Data Visualization, Graphing, Logical Reasoning, Deductive Reasoning, Applied Mathematics, Arithmetic

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Gemini Enterprise

    Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Google Workspace, Agentic Workflows, AI Workflows, Agentic systems, Data Access, LLM Application, Large Language Modeling, Enterprise Security, Data Store, Data Integration, Artificial Intelligence, Case Studies, Data Security, Authorization (Computing), Application Deployment, Retrieval-Augmented Generation

    ★ 3.4 (10) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    How to Build a Product Flow Diagram

    Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Diagram Design, Product Improvement, Journey Mapping, Product Planning, Customer Analysis, Decision Intelligence, User Feedback, Customer experience improvement, Continuous Improvement Process, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • I

    Immersify

    Integrating Specialized Body Functions

    Skills you'll gain: Endocrinology, Nephrology, Urology, Gynecology, Physiology, Sensory Systems Analysis, Anatomy, Obstetrics And Gynecology, Neurology, Immunology, Pathology, Health Assessment

    ★ 4.4 (10) · Beginner · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Pesquisa de Mercado e Estratégia de Marketing

    Skills you'll gain: Quantitative Research, Qualitative Research, Marketing Analytics, Market Analysis, Market Research, Survey Creation, Exploratory Data Analysis, Marketing Strategies, Sampling (Statistics), Strategic Marketing, Market Data, Data-Driven Marketing, Marketing Management, Data Collection, Market Intelligence, Business Research, Forecasting, Marketing, Strategic Decision-Making, Analysis

    ★ 4.6 (38) · Beginner · Specialization · 3 - 6 Months

  • N

    Northeastern University

    Mastering Negotiation Skills & Strategies

    Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation

    ★ 4.8 (13) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Lead with Impact: Nursing Leadership & Strategy

    Skills you'll gain: Nursing Management, Clinical Leadership, Continuous Quality Improvement (CQI), Stakeholder Engagement, Health Equity, Financial Forecasting, Patient Safety, Composure, Nursing Administration, Conflict Management, Teamwork, Nursing, Change Management, Financial Management, Decision Making, Healthcare Ethics, Quality Improvement, Staff Management, Strategic Planning, Delegation Skills

    Intermediate · Specialization · 3 - 6 Months

1…624625626…834

In summary, here are 10 of our most popular customer analysis courses

  • Audience Demographics with Facebook Audience Insights : Coursera
  • Empathy and Data in Risk Management: University of Illinois Urbana-Champaign
  • Helping Your Organization Manage Risk and Crisis : University of Colorado Boulder
  • Product Design for the Circular Economy: University of Colorado Boulder
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Data Interpretation & Insights: Exam & Recruitment Prep: Board Infinity
  • Introduction to Gemini Enterprise: Google Cloud
  • How to Build a Product Flow Diagram: Coursera
  • Integrating Specialized Body Functions: Immersify
  • Pesquisa de Mercado e Estratégia de Marketing: Fundação Instituto de Administração

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok