
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Patient Safety, Health Care Administration, Health Administration, Care Management, Patient-centered Care, Financial Analysis, Business Planning, Organizational Strategy, Financial Statements, Business Strategy, Business Modeling, Healthcare Ethics, Strategic Decision-Making, Social Impact
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Clinical Practices, Patient Evaluation, Diagnostic Tests, Anatomy, Physiology, Pathology, General Medicine, Nutrition and Diet, Medical Terminology, Biochemistry, Microbiology, Biology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Exercise Science, Kinesiology, Mental Health, Stress Management, Physical Therapy, Preventative Care, Nutrition and Diet, Health And Wellness Coaching
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Chronic Diseases, Patient-centered Care, Care Management, Health Care, Health Assessment, Healthcare Ethics, Patient Education And Counseling, Patient Communication, Medical Privacy, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks