Skills you'll gain: Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, General Networking, Firewall, Microsoft Windows, Local Area Networks, Lightweight Directory Access Protocols, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Salesforce Development, Salesforce, Data Ethics, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI literacy, AI Security, Data Quality, AI Integrations, Predictive Modeling, Customer Relationship Management (CRM) Software, Data Management, Product Automation

Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Malware Protection, Information Systems Security, Security Controls, Virtual Machines, Enterprise Application Management, Virtualization, Firewall, Virtualization and Virtual Machines, Intrusion Detection and Prevention, Containerization, User Provisioning

Skills you'll gain: Apple iOS, Apple Xcode, iOS Development, Core Data (Software), Secure Coding, Application Deployment, Scalability, Swift Programming, Apple software proficiency, Back-End Web Development, Performance Tuning, Application Security, Debugging, Security Controls, Knowledge of Apple Software, Build Tools, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption

Skills you'll gain: Command-Line Interface, Network Security, Operating Systems, Information Technology Operations, Network Support, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Mobile Security, System Support, Linux, Network Troubleshooting, Technical Support, Software Installation, Help Desk Support, Firewall, Malware Protection, Encryption

Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Performance Tuning, Power BI, Microsoft Visual Studio, Cloud Hosting, Model Deployment, Cloud Computing Architecture, Cloud Platforms, Cloud Services, Cloud Management

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures

Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

Skills you'll gain: Learning Styles, Learning Strategies, Planning, Requirements Analysis, Time Management, Prioritization, Lifelong Learning, Organizational Skills, Educational Materials

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management, Performance Tuning, Browser Compatibility

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Strategic Communication, Management Training And Development, People Development, Business Transformation, Information Technology, Technology Strategies, Stakeholder Engagement, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Mac OS, Apple software proficiency, Knowledge of Apple Software, Enterprise Application Management, Data Management, File Management, Package and Software Management, Data Maintenance, File Systems, Unix, Application Performance Management, Software Installation, Document Management, Security Controls, Data Storage, Application Deployment, Data Storage Technologies, Data Security, Application Security, Disaster Recovery