Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Administration, Linux, Version Control, Open Source Technology, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration, Software Configuration Management, System Configuration, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: IT Management, Customer Relationship Management, Enterprise Resource Planning, Business Process Management, Business Process, Customer Relationship Management (CRM) Software, Business Intelligence, Operations Management, Business Intelligence Software, Process Improvement, Business Operations, Information Technology, Business Technologies, Continuous Improvement Process, Information Systems, Information Technology Operations, Quality Management, IT Infrastructure, Information Technology Architecture, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Software Documentation, Dependency Analysis, Technical Documentation, Technical Writing, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Control Systems, Programmable Logic Controllers, Real-Time Operating Systems, Code Reusability, Program Development, Human Machine Interfaces, System Monitoring, System Configuration, Event Monitoring, Data Storage Technologies
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Health Informatics, Health Care, Issue Tracking, Change Control, Medical Devices, Network Troubleshooting, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, General Networking
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Networking Hardware, Data Storage, Computer Systems, Data Storage Technologies, Computer Engineering, System Configuration, Microarchitecture, Computer Architecture, Software Installation, Peripheral Devices, Memory Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers
Beginner · Course · 1 - 3 Months