Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Experience Design, User Centered Design, Prototyping, User Interface (UI), Usability, Mockups, Conceptual Design, User Flows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, Linux Commands, Bash (Scripting Language), Serverless Computing, Software Development Life Cycle, Software Architecture, NoSQL, MongoDB, GitHub, Object-Relational Mapping, Git (Version Control System), Shell Script, Software Design, Containerization, Jupyter, Grafana, Flask (Web Framework), Microservices, Python Programming
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: GitHub, Git (Version Control System), Infrastructure as Code (IaC), Version Control, Cloud Management, Debugging, Puppet (Configuration Management Tool), Unit Testing, Infrastructure As A Service (IaaS), Bash (Scripting Language), Network Troubleshooting, Web Services, Object Oriented Programming (OOP), Application Programming Interface (API), Interviewing Skills, Applicant Tracking Systems, Data Structures, Python Programming, Configuration Management, Automation
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Dashboard, Database Design, Data Visualization, Business Intelligence, IBM Cognos Analytics, Descriptive Statistics, Extract, Transform, Load, Data Visualization Software, Business Analytics, IBM DB2, Tableau Software, Star Schema, Relational Databases, Interactive Data Visualization, Regression Analysis, Forecasting, Database Management Systems, Pivot Tables And Charts, MySQL
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Business Continuity, Kubernetes, Identity and Access Management, Cloud Computing Architecture, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Cloud-Native Computing, Cloud Computing, Cloud Applications, Big Data, Containerization, Cloud Services
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Desktop Support, Technical Support, Software Installation, Computer Hardware, Help Desk Support, Hardware Troubleshooting, Information Technology, Computer Networking, Technical Documentation, Linux, Computer Security Awareness Training, Customer Support, Microsoft Windows
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Containerization, Identity and Access Management, Cloud Computing Architecture, Application Deployment, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Cloud Deployment, Data Storage, Cloud-Native Computing, Cloud Applications, Big Data, Cloud Services, Cloud Computing, Cloud Solutions
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Jenkins, Google App Engine, Business Continuity, Docker (Software), Containerization, Identity and Access Management, CI/CD, Cloud Computing Architecture, Application Deployment, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Infrastructure Architecture
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Project Management Life Cycle, Change Management, Project Management, Project Coordination, Organizational Structure, Generative AI Agents, Program Management, Project Planning, Organizational Skills, Agile Methodology, Waterfall Methodology, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Apache Hadoop, Apache Spark, MongoDB, Database Administration, Data Pipelines, SQL, IBM Cognos Analytics, Extract, Transform, Load, Jupyter, Generative AI, Professional Networking, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, A/B Testing, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Database Design, SQL, Extract, Transform, Load, IBM DB2, Data Store, Relational Databases, Jupyter, Data Architecture, Database Management Systems, Big Data, Web Scraping, Databases, MySQL, Data Integration, Data Infrastructure, Data Storage, Data Transformation, Pandas (Python Package), Programming Principles, Python Programming
Beginner · Specialization · 3 - 6 Months