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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Responsible AI, Generative AI, Google Workspace, AI Product Strategy, AI Security, AI Workflows, Google Cloud Platform, AI Enablement, Large Language Modeling, Prompt Patterns, Customer experience improvement, Artificial Intelligence, Technology Strategies, Cloud Infrastructure, Cloud Computing, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative Adversarial Networks (GANs), Generative Model Architectures, Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Evaluation, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning, Image Quality, Unsupervised Learning, Information Privacy, Data Synthesis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Evaluating Designs with Users

    Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    299 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Introduction to Agile and Scrum Methodologies

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Generative AI Foundations in Python

    Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira for Quality Assurance Testing

    Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Modern Data Architecture Fundamentals with Microsoft Fabric

    Skills you'll gain: Data Architecture, Microsoft Azure, Data Lakes, Enterprise Architecture, Data Warehousing, Data Integration, Virtualization, Cloud Storage, Data Transformation, Data Governance, Real Time Data, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Create & Deploy Company Websites Using Apache & PHP

    Skills you'll gain: HTML and CSS, Web Design, UI Components, Web Analytics and SEO

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnKartS

    Launch Digital Products with ChatGPT & AI

    Skills you'll gain: AI Enablement, Ideation, Product Automation, Value Propositions, E-Commerce, Digital Transformation, Email Marketing, Search Engine Optimization, Keyword Research, Video Production

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Building Multi-Agent Systems using LangGraph and Autogen

    Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…979899…550

In summary, here are 10 of our most popular customer experience courses

  • Microsoft Business Analyst: Microsoft
  • Generative AI Leader: Google Cloud
  • Generative Adversarial Networks (GANs): DeepLearning.AI
  • Evaluating Designs with Users: University of Michigan
  • Introduction to Agile and Scrum Methodologies: Logical Operations
  • Generative AI Foundations in Python: Packt
  • Jira for Quality Assurance Testing: Coursera
  • Modern Data Architecture Fundamentals with Microsoft Fabric: Microsoft
  • Create & Deploy Company Websites Using Apache & PHP: EDUCBA
  • Launch Digital Products with ChatGPT & AI: LearnKartS

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