Skills you'll gain: digital literacy, Media and Communications, Digital Communications, Interpersonal Communications, Empathy & Emotional Intelligence, Conflict Management, De-escalation Techniques

Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

Skills you'll gain: Negotiation, Conflict Management, Communication, Contingency Planning, Active Listening, Strategic Thinking, Planning, Empathy, Research, Analysis, Goal Setting

Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Communication, Verbal Communication Skills, Self-Awareness, Active Listening

Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Critical Thinking and Problem Solving, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Empathy, Strategic Thinking, Systems Thinking, Leadership

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Computer Displays, Display Devices, Telecommunications

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Analysis, Data Visualization, Data Entry, Data Management

Skills you'll gain: Research, Data Collection, Surveys, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Case Studies, Information Management

Skills you'll gain: Artificial Intelligence, Responsible AI, Generative AI, Open Source Technology, Large Language Modeling, Machine Learning

Skills you'll gain: Culture, Cultural Diversity, digital literacy, Intercultural Competence, Diversity Awareness, Human Development, World History, Psychology, Ethical Standards And Conduct, Social Sciences, Social Impact, Sociology

Skills you'll gain: AI Enablement, Google Sheets, Google Gemini

Skills you'll gain: Technical Documentation, Professionalism