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Results for "service management"


  • Status: Free Trial
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    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    240 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
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    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Packt

    Service Integration and Management (SIAM) Foundation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level

    4.9
    Rating, 4.9 out of 5 stars
    ·
    144 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    398 reviews

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: New
    New
    Status: Free Trial
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    Logical Operations

    ITIL 4 Foundation

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    Beginner · Specialization · 1 - 3 Months

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  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimizing the Clinic: Basics of Medical Office Management

    Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Leadership & Management Training for Tech Managers

    Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Hotel Management: Distribution, Revenue and Demand Management

    Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Strategic Planning, Marketing Channel, Business Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

What brings you to Coursera today?

Searches related to service management

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itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
introduction to service innovation and management
cloud communications, data management, and service mesh
engaging in service innovation and management
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1234…834

In summary, here are 10 of our most popular service management courses

  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • Service Integration and Management (SIAM) Foundation: Packt
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Create a services customer satisfaction process: Coursera
  • ITIL V4 Certification Preparation: EDUCBA
  • ITIL 4 Foundation: Logical Operations
  • Optimizing the Clinic: Basics of Medical Office Management: Coursera
  • ITIL 4: Management Practices: Logical Operations
  • Leadership & Management Training for Tech Managers: Packt

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