Salesforce courses can help you learn customer relationship management, data analysis, automation processes, and reporting techniques. You can build skills in customizing Salesforce dashboards, managing user permissions, and integrating third-party applications. Many courses introduce tools like Salesforce Lightning, Apex programming, and Salesforce Einstein, which enhance your ability to streamline workflows and improve customer interactions.

Skills you'll gain: Agentic Workflows, AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Generative AI Agents, Sales Strategy, Sales, Personalized Campaigns, Customer Analysis, Customer Relationship Management (CRM) Software, Customer Relationship Management, Real Time Data, Proposal Writing, Automation, Competitive Analysis, Customer Insights, Proposal Development, Data Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Visualization Software, Dashboard, Dashboard Creation, Data Visualization, Interactive Data Visualization, Data Transformation, Data Presentation, Tableau Software, Data Storytelling, Data Manipulation, Exploratory Data Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, HubSpot CRM, Google Sheets, Workflow Management, Automation, Gmail, AI Workflows, AI Integrations, Unstructured Data, Generative AI
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Customer Analysis, Performance Analysis, Salesforce, Business Intelligence, Business Communication, Analytics
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Google Sheets, Google Workspace, Application Design, Google Cloud Platform, Cloud-Based Integration, Force.com, Data Integration, Microsoft Excel
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tableau Software, Dashboard, Data Visualization Software, Data Visualization, R Programming, Alteryx, R (Software), Statistical Programming, Data Presentation, Data Literacy, Statistical Visualization, Interactive Data Visualization, Data Cleansing, Dashboard Creation, Plot (Graphics), Data Storytelling, Data Analysis Software, Data Structures, Statistical Analysis, Workflow Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Competitive Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Sprint Retrospectives, Driving engagement, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Computing Platforms, Data Store, User Feedback, Customer Engagement, Solution Delivery, Product Management, System Implementation
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Marketing Operations, Sales Presentation, Business Marketing, Customer experience strategy (CX), Operations Management, MarTech, Marketing, Marketing Management, Marketing Automation, Strategic Marketing, Marketing Planning, Media Planning, Marketing Strategy and Techniques, Customer experience improvement, Marketing Strategies, Customer Relationship Management, Sales Presentations, Branding, Supply Chain, Forecasting
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Anthropic Claude, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Personalized Campaigns, Customer experience improvement, Customer experience strategy (CX), Market Analysis, Trend Analysis, Forecasting, Analysis, Market Trend
Intermediate · Course · 1 - 4 Weeks