
Skills you'll gain: Automation, Agentic Workflows, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment, Predictive Modeling
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tax Compliance, Registration, Sales Tax, Tax, Regulatory Compliance, Tax Management, Compliance Management, Regulation and Legal Compliance, Law, Regulation, and Compliance, Tax Laws, Regulatory Requirements, E-Commerce, Verification And Validation, Finance
★ 4.8 (19) · Mixed · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: People Management, Strategic Marketing, People Development, Operational Efficiency, Marketing Communications, Entrepreneurship, Talent Management, Sales Strategy, Growth Strategies, Sales Management, Marketing Strategies, Business Leadership, Human Resources Management and Planning, Business Operations, Profit and Loss (P&L) Management, Business Management, Business Planning, Leadership, Leadership and Management, Strategic Leadership
Mixed · Course · 1 - 3 Months

Skills you'll gain: Investment Banking, Mergers & Acquisitions, Banking, Market Analysis, Financial Services, Financial Market, Capital Markets, Financial Analysis, Market Research, Financial Trading, Corporate Strategy, Corporate Finance, Research Reports, Sales
★ 5 (14) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Agentic Workflows, Journey Mapping, Google Gemini, AI Product Strategy, AI Workflows, Generative AI Agents, Agentic systems, Gemini, User Flows, Value Engineering, No-Code Development, Prioritization, Strategic Prioritization, Business Priorities, Prototyping, Retail Sales, Retail Store Operations
Beginner · Course · 1 - 4 Weeks

Alignor
Skills you'll gain: Influencing, Conflict Management, Diversity Awareness, Teamwork, Collaboration, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Decision Making, Persuasive Communication, Team Management, Workplace inclusivity, Discussion Facilitation, Communication, Leadership, Communication Strategies, Negotiation, Interactive Learning
★ 3.8 (12) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration, Customer Communications Management
★ 4.9 (7) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Registration, Tax Preparation, Regulatory Compliance, Billing & Invoicing, Tax Returns, Invoicing, Tax Planning, Tax, Transaction Processing, Hospitality, Construction Accounting, Tax Laws, Specialized Accounting, Claims Processing, Hospitality Services, Finance
★ 4.8 (21) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Variance Analysis, Accounting, Financial Statements, Business Metrics, Financial Statement Analysis, Financial Acumen, Financial Analysis, General Accounting, Standard Accounting Practices, Performance Measurement, Generally Accepted Accounting Principles (GAAP), Financial Data, Cash Flows, Balance Sheet, Spreadsheet Software, Gross Profit, Performance Metric, Key Performance Indicators (KPIs), Excel Formulas, Benchmarking
Beginner · Course · 1 - 4 Weeks