
Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: AI Personalization, Data Ethics, Prompt Engineering Tools, Generative AI, Responsible AI, AI powered creativity, Email Marketing, Google Gemini, Digital Marketing, Digital Marketing Tools, Email Automation, Marketing Automation, Digital Marketing Campaigns, Content Strategy, Content Creation, Personalized Service, ChatGPT, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Microsoft Copilot
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Generative AI, Performance Tuning, Data Migration, Grafana, LangChain, LLM Application, Metadata Management, Containerization, Document Management, Data Infrastructure, Role-Based Access Control (RBAC), Database Architecture and Administration, Infrastructure Architecture, Large Language Modeling, Query Languages, Quantitative Research, Data Modeling, Docker (Software)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Selenium (Software), Test Automation, Test Tools, Test Data, Test Case, Test Script Development, Software Testing, Test Execution Engine, Java, Automation, Code Reusability
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Leadership and Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Team Leadership, Service Design, Service Improvement, Healthcare Project Management, Process Management, Process Design, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Recruitment, Talent Acquisition, Workforce Planning, Employee Onboarding, Full Cycle Recruitment, Recruitment Strategies, Recruitment, Human Resources Management and Planning, Human Resource Strategy, Talent Management, Human Resources, Talent Sourcing, New Hire Orientations, Employee Engagement, Forecasting, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Intercultural Competence, Conflict Management, Leadership, Mediation, Leadership Development, Cultural Diversity, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Strategic Decision-Making, Relationship Building, Stakeholder Engagement, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Data Quality, Data Integrity, Debugging, Data Pipelines, Test Script Development, Test Automation, Root Cause Analysis, YAML, Generative AI, Anomaly Detection, Python Programming, AI Workflows, Reliability, Analysis, Performance Tuning
Beginner · Course · 1 - 3 Months

Skills you'll gain: ASP.NET, .NET Framework, Software Design Patterns, Software Design, Maintainability, Software Architecture, Object Oriented Design, C# (Programming Language), Microsoft Visual Studio, Application Programming Interface (API), UI Components, API Design, Application Frameworks, Restful API, Development Testing, User Interface (UI), Object-Relational Mapping, Debugging, Unit Testing, Web Design and Development
Intermediate · Course · 1 - 3 Months

University of California, Santa Barbara
Skills you'll gain: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, General Accounting, Expense Management, Operating Expense, Business Valuation, Asset Management
Intermediate · Course · 1 - 4 Weeks