
Skills you'll gain: Financial Modeling, Operational Analysis, Business Modeling, Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Reporting, Financial Analysis, Accounting, Balance Sheet, Cash Flows, Business Valuation, Income Statement, Cash Flow Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Email Automation, Lead Generation, Marketing Automation, A/B Testing, Content Performance Analysis, Campaign Management, Content Optimization, Performance Analysis, Data-Driven Marketing, Conversion Funnel Analysis, Personalized Campaigns, Content Creation, Target Audience
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Closing (Sales), Sales Process, Selling Techniques, Sales Presentations, Timelines, Performance Reporting, Sales Pipelines, Performance Analysis, Benchmarking, Performance Measurement, Performance Metric, Decision Making, Simulations, Scaling And Root Planing, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Business Marketing, Sales Prospecting, Business Strategy, Prospecting and Qualification, Sales Process, Key Performance Indicators (KPIs), Brainstorming, AI Integrations, Business Communication, Business Technologies, Human Resources Management and Planning, Workforce Planning, Team Building, Cost Reduction, Customer Support
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Insights, Customer Engagement, Consumer Behaviour, Regression Analysis, Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, Employee Coaching, System Implementation
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Data Ethics, AI Enablement, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI literacy, AI Security, Data Quality, AI Integrations, Predictive Modeling, Customer Relationship Management (CRM) Software, Data Management, Customer Relationship Management, Business Ethics, Personalized Service, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Empathy, Diversity Equity and Inclusion Initiatives, Human Resource Policies, Business Leadership, Team Management, Interpersonal Communications, Non-Verbal Communication, De-escalation Techniques, Team Performance Management, Business Transformation, Rapport Building, Empathy & Emotional Intelligence, Strategic Leadership, Organizational Leadership, Leadership, Leadership Development, Communication, Sales, Marketing Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Optimization, Social Media Content, Search Engine Optimization, Digital Content, Marketing Design, Web Analytics and SEO, Graphic Design, Content Strategy, Social Media, Style Guides, Content Marketing, Marketing Materials, Journey Mapping, Branding, Brand Management, Brand Strategy, Auditing, Sales Process
Beginner · Course · 1 - 3 Months