
Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Model Training, Model Optimization, Configuration Management, Image Analysis, Debugging, Data Presentation, Experimentation, Computer Vision, Data Visualization, Deep Learning, Algorithms, Performance Tuning, Tensorflow, Failure Mode And Effects Analysis, Root Cause Analysis, Cost Management, Machine Learning, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Marketing Collateral, Marketing Design, Marketing Materials, Social Media Content, Promotional Materials, Shared Media, Social Media, Content Creation, Content Marketing, Marketing, Email Marketing, Advertising, Graphic Design, Business Communication, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Accounts Payable and Receivable, Payroll Processing, Accounts Payable, Cash Management, Reconciliation, Payroll, Accounts Receivable, Payroll Administration, Cash Handling, Cash Flows, Accounting Software, Accounting, QuickBooks (Accounting Software), Accounting Records, General Accounting, Interviewing Skills, Professional Networking, Portfolio Management, Microsoft Excel, Record Keeping
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Financial Statements, Cash Management, Financial Statement Analysis, Cash Flows, Financial Acumen, Entrepreneurial Finance, Working Capital, Financial Analysis, Cash Flow Forecasting, Small Business Accounting, Income Statement, Entrepreneurship, Financial Management, Finance, Accounts Receivable, Capital Budgeting, General Finance, Business Strategies, Key Performance Indicators (KPIs), Strategic Decision-Making
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Entrepreneurship, Business Valuation, Sales Presentations, Entrepreneurial Finance, Fundraising, Innovation, Presentations, Financial Management, Oral Expression, Competitive Analysis, Market Opportunities, Business Planning, Business Strategy, Financial Analysis, Strategic Partnership, Investments, Market Analysis, Strategic Thinking, Vocabulary, Negotiation
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Business Process Automation, Generative AI Agents, AI Enablement, Scalability, Business Operations, No-Code Development, Operational Excellence, Generative AI, Automation, Self Service Technologies, Process Development, Prompt Engineering, Customer Service
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Workflow Management, Schematic Diagrams, Data Visualization, Process Mapping, Process Modeling, Network Planning And Design, Graphic and Visual Design Software, Visual Design, Graphic and Visual Design, Microsoft Office, Organizational Structure, Graphic Design, Branding
Mixed · Course · 1 - 3 Months

Skills you'll gain: Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Communication Planning, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months