Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Java, Web Servers, Encryption, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Infrastructure
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, Unified Modeling Language, JUnit, Object Oriented Programming (OOP), Test Driven Development (TDD), Software Design Patterns, Java, Unit Testing, Software Testing, Java Programming, Software Engineering, Application Design, User Interface and User Experience (UI/UX) Design, Software Design, Software Architecture, API Design, Model View Controller, Software Development, Systems Analysis, Databases
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Unified Modeling Language, Object Oriented Programming (OOP), Object Oriented Design, Test Driven Development (TDD), Software Design Patterns, Software Design, Programming Principles, Program Development, Computer Programming, Software Development Methodologies, Distributed Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Ancient History, Architectural Design, Civil and Architectural Engineering, Social Studies, Architecture and Construction, World History, Physical Science, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Data Validation
Intermediate · Course · 1 - 4 Weeks