• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • M

    Microsoft

    Process Groups and Processes in Project Management

    Skills you'll gain: Project Closure, Stakeholder Engagement, Risk Analysis, Project Planning, Communication Planning, Project Schedules, Stakeholder Management, Project Risk Management, Project Performance, Project Management Institute (PMI) Methodology, Plan Execution, Scheduling, Risk Mitigation, Project Management, Risk Management, Stakeholder Communications, Project Management Life Cycle, Process Management, Team Management

    4.5 stars, 52 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (52) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Team Building and Leadership in Program Management

    Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Team Management, Team Performance Management, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Leadership Development, Project Management, Leadership, Drive Engagement, Communication Strategies, Simulation and Simulation Software, Project Management Institute (PMI) Methodology, Communication

    4.1 stars, 32 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (32) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Oracle Primavera P6 – Project Setup and Basic Management

    Skills you'll gain: Work Breakdown Structure, Calendar Management, Timelines, Project Schedules, Scheduling, Project Planning, Project Management Software, Project Management, Resource Management, Relationship Management, Dependency Analysis, Data Visualization, Data Import/Export

    4.7 stars, 82 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (82) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    Logical Operations

    Project Management: Monitoring Key Project Elements

    Skills you'll gain: Cost Management, Project Risk Management, Project Controls, Cost Control, Quality Control, Risk Management, Project Schedules, Project Performance, Quality Monitoring, Quality Assurance and Control, Scheduling, Project Management, Project Planning, Agile Project Management, Cost Reduction, Microsoft Excel, Microsoft Word, Team Leadership, Leadership, Leadership Development

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Communication in Management & Leadership: Complete Guide

    Skills you'll gain: Business Communication, Communication, Leadership and Management, Communication Planning, Leadership, Leadership Studies, Corporate Communications, Communication Strategies, Team Leadership, Persuasive Communication, Interpersonal Communications, Business Leadership, Strategic Communication, Non-Verbal Communication, Leadership Development, Strategic Leadership, Internal Communications, Organizational Leadership, Initiative and Leadership, Digital Communications

    Mixed · Course · 1 - 3 Months

    Category: New
    New
  • E

    EDUCBA

    Hospital Nursing Operations and Staffing Management

    Skills you'll gain: Nursing Management, Nursing Administration, Bed Management, Patient Flow, Nursing and Patient Care, Nursing, Nursing Care, Health Care Administration, Nursing Practices, Care Coordination, Health Care, Progressive Care Unit, Direct Patient Care, Healthcare Industry Knowledge

    5 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Modern Retail Management and E-Commerce

    Skills you'll gain: Retail Store Operations, Retail Management, Merchandising, Product Assortment, Inventory and Warehousing, Inventory Management, Retail Sales, Operations Management, Inventory Control, Strategic Thinking, Revenue Management, Profit and Loss (P&L) Management, Supply Chain Management, Supply Chain, Operations, Business, Operational Efficiency, Analytics, Analysis, Decision Making

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • P

    Packt

    Agile Project Management: Leadership & Core Skills

    Skills you'll gain: Meeting Facilitation, Discussion Facilitation, Agile Project Management, Employee Coaching, Team Management, Agile Methodology, Team Building, Team Performance Management, Conflict Management, Leadership and Management, Leadership, Team Leadership, Leadership Development, Business Leadership, People Development, Kanban Principles, Decision Making, Active Listening

    Intermediate · Course · 1 - 3 Months

  • H

    Harvard Business Review

    Boost Your Leadership Impact

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Employee Coaching, Editing, Influencing, Constructive Feedback, Emotional Intelligence, Trustworthiness, Oral Expression, Writing and Editing, Team Performance Management, Team Leadership, Empathy & Emotional Intelligence, Writing, Verbal Communication Skills, Professional Networking, Persuasive Communication, Overcoming Objections, Communication Strategies

    4.8 stars, 25 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.8 (25) · Intermediate · Specialization · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Hospital Outpatient Services and OPD Management

    Skills you'll gain: Patient Flow, Hospital Experience, Medical Management, Patient Coordination, Health Care Administration, Patient Registration, Care Coordination, Primary Care, Health Care, Capacity Management, Diagnostic Tests

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    Logical Operations

    Project Management: Predictive/Adaptive Method Fundamentals

    Skills you'll gain: Project Closure, Project Scoping, Project Risk Management, Project Schedules, Cost Management, Sprint Planning, Agile Project Management, Project Planning, Project Management, Scope Management, Change Control, Project Performance, Microsoft Excel, Communication Planning, Team Leadership, Leadership, User Story, Microsoft Word, Microsoft Office, Leadership Development

    Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Modern Logistics Management and Operational Strategy

    Skills you'll gain: Reverse Logistics, Logistics Management, Logistics, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain, Supply Chain Systems, Performance Measurement, E-Commerce, Enterprise Resource Planning, Operational Performance Management, Performance Metric, Performance Improvement, Organizational Effectiveness, Organizational Development, Business-To-Consumer, Organizational Structure, Automation

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…115116117…834

In summary, here are 10 of our most popular customer relationship management courses

  • Process Groups and Processes in Project Management: Microsoft
  • Team Building and Leadership in Program Management: Microsoft
  • Oracle Primavera P6 – Project Setup and Basic Management: Packt
  • Project Management: Monitoring Key Project Elements: Logical Operations
  • Communication in Management & Leadership: Complete Guide: Chris Croft Training
  • Hospital Nursing Operations and Staffing Management: EDUCBA
  • Modern Retail Management and E-Commerce: EDUCBA
  • Agile Project Management: Leadership & Core Skills: Packt
  • Boost Your Leadership Impact: Harvard Business Review
  • Hospital Outpatient Services and OPD Management: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok