
Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Ability To Meet Deadlines, Operational Efficiency
★ 4.7 (5.8K) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: English Language, Social Justice, Oral Expression, Environmental Issue, Oral Comprehension, Language Competency, Language Learning, Storytelling, Vocabulary, Culture, Writing, Grammar, Public History, Cultural Diversity
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: A/B Testing, Behavioral Economics, Content Performance Analysis, Data-Driven Marketing, Marketing Communications, Strategic Communication, Cross-Functional Collaboration, Marketing Analytics, Google Analytics, HubSpot CRM, Content Optimization, Campaign Management, Data-Driven Decision-Making, Digital Marketing Tools, Storytelling, Copywriting, Marketing Psychology, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Correspondence, Verbal Communication Skills, Business Communication, English Language, Business Writing, Oral Expression, Writing, Telephone Skills, Interpersonal Communications, Communication, Social Media Content, Social Media, Language Competency, Media and Communications, Language Learning, Vocabulary, Grammar
Intermediate · Course · 1 - 3 Months

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management Framework, Risk Management, Regulatory Compliance, Regulatory Requirements, Risk Analysis, Law, Regulation, and Compliance, Enterprise Risk Management (ERM), Cyber Security Strategy, Business Risk Management, Governance Risk Management and Compliance, Insurance, Compliance Management, Asset Protection, Business Communication, Strategic Communication, Business Reporting, Management Reporting
Intermediate · Course · 1 - 4 Weeks

SAE Institute México
Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Communication Strategies, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Stakeholder Analysis, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership, Timelines, Scheduling, Team Leadership, Emotional Intelligence, Communication Planning, Project Management Life Cycle, Drive Engagement, Communication
★ 4.6 (197) · Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Emerging Technologies, Application Development, Digital Signal Processing, Embedded Systems, Open Source Technology
★ 4.6 (510) · Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Active Listening
★ 4.7 (87) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Diversity Awareness, Interpersonal Communications, Empathy & Emotional Intelligence, Corporate Sustainability, Social Justice, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Stakeholder Engagement, Constructive Feedback, Climate Change Adaptation
★ 4.7 (48) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Gmail, Email Automation, Google Workspace, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
★ 4.7 (27) · Intermediate · Guided Project · Less Than 2 Hours