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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Goodwill Industries International

    Career Support Community and Resources

    Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Principles of Leadership: Leading Technical Teams

    Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Culture Transformation, Team Management, Leadership and Management, Courage, Growth Mindedness, Business Leadership, Team Building, Collaboration, Communication

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Support Interactive Learning with Genially

    Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Principles of Leadership: Leading Technical Organizations

    Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Risk Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Engineering Management, Leadership

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    A Technical Leader's Qualities and Effectiveness

    Skills you'll gain: Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Leadership, Courage, Growth Mindedness, Business Leadership, Team Leadership, Office Management, Collaboration, Professional Development, Visionary, Personal Development, Accountability, Positivity, Resilience

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    AI for Management & Management support

    Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, Productivity, Sales Management, Large Language Modeling, ChatGPT, AI Product Strategy, Generative AI Agents, Responsible AI, AI Personalization, IT Management, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Business Transformation, Ideation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    R

    ROI Training

    Preparing for and Passing Technical Certifications

    Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The State University of New York

    Practical Time Series Analysis

    Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Predictive Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Indian School of Business

    Trading Algorithms

    Skills you'll gain: Financial Trading, Financial Analysis, Financial Statement Analysis, Financial Market, Market Trend, Market Dynamics, Analysis, Equities, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Inspiring Peak Performance on Technical Teams

    Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Team Performance Management, Technical Communication, Software Engineering, Employee Coaching, Communication, Conflict Management, Team Management, Meeting Facilitation, People Management, Performance Review, Virtual Teams, Employee Performance Management, Program Management, Labor Compliance, Agile Methodology, Cloud Engineering, Business Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Static & Dynamic Analysis for Technical Testing

    Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality (SQA/SQC), Test Case, Software Quality Assurance, Test Tools, Regression Testing

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Training Path for VMware Technical Associate

    Skills you'll gain: VMware ESX Servers, Hybrid Cloud Computing, Software-Defined Networking, Zero Trust Network Access, Virtualization, Data Centers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Cloud Management, Network Switches, Cloud Infrastructure, Virtualization and Virtual Machines, Network Architecture, IT Infrastructure, Performance Tuning, IT Automation, Cloud Computing, Network Infrastructure, Network Routing

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Career Support Community and Resources: Goodwill Industries International
  • Principles of Leadership: Leading Technical Teams: University of Colorado Boulder
  • Support Interactive Learning with Genially: Coursera
  • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
  • A Technical Leader's Qualities and Effectiveness: University of Colorado Boulder
  • AI for Management & Management support: AI Business School
  • Preparing for and Passing Technical Certifications: ROI Training
  • Practical Time Series Analysis: The State University of New York
  • Trading Algorithms: Indian School of Business
  • Inspiring Peak Performance on Technical Teams: Advancing Women in Tech

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