Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Culture Transformation, Team Management, Leadership and Management, Courage, Growth Mindedness, Business Leadership, Team Building, Collaboration, Communication
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Risk Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Engineering Management, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Leadership, Courage, Growth Mindedness, Business Leadership, Team Leadership, Office Management, Collaboration, Professional Development, Visionary, Personal Development, Accountability, Positivity, Resilience
Build toward a degree
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, Productivity, Sales Management, Large Language Modeling, ChatGPT, AI Product Strategy, Generative AI Agents, Responsible AI, AI Personalization, IT Management, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Business Transformation, Ideation
Beginner · Specialization · 1 - 3 Months

ROI Training
Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Predictive Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation
Intermediate · Course · 1 - 3 Months

Indian School of Business
Skills you'll gain: Financial Trading, Financial Analysis, Financial Statement Analysis, Financial Market, Market Trend, Market Dynamics, Analysis, Equities, Decision Making
Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Team Performance Management, Technical Communication, Software Engineering, Employee Coaching, Communication, Conflict Management, Team Management, Meeting Facilitation, People Management, Performance Review, Virtual Teams, Employee Performance Management, Program Management, Labor Compliance, Agile Methodology, Cloud Engineering, Business Strategy
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality (SQA/SQC), Test Case, Software Quality Assurance, Test Tools, Regression Testing
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: VMware ESX Servers, Hybrid Cloud Computing, Software-Defined Networking, Zero Trust Network Access, Virtualization, Data Centers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Cloud Management, Network Switches, Cloud Infrastructure, Virtualization and Virtual Machines, Network Architecture, IT Infrastructure, Performance Tuning, IT Automation, Cloud Computing, Network Infrastructure, Network Routing
Intermediate · Specialization · 3 - 6 Months