
Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Communication, Business Correspondence, Business Communication, Verbal Communication Skills, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Meeting Facilitation, Oral Expression, Professionalism, Empathy & Emotional Intelligence, Non-Verbal Communication, Virtual Teams, Relationship Building, Business Writing, Collaboration, Active Listening, Concision, Writing, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Investment Banking, Mergers & Acquisitions, Banking, Market Analysis, Financial Services, Financial Market, Capital Markets, Financial Analysis, Market Research, Financial Trading, Corporate Strategy, Corporate Finance, Research Reports, Sales
Mixed · Course · 1 - 4 Weeks
University of Pittsburgh
Skills you'll gain: Competitive Analysis, Stakeholder Analysis, Business Planning, Solution Design, Competitive Intelligence, Medical Devices, Stakeholder Engagement, Market Analysis, New Product Development, Regulatory Affairs, Product Development, Commercialization, Innovation, Ideation, Entrepreneurship, Health Care Procedure and Regulation, Knowledge Transfer, Regulatory Compliance, Value Propositions, Presentations
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Market Opportunities, Market Research, User Feedback, Presentations, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Responsible AI, Contract Negotiation, AI literacy, Generative AI Agents, Negotiation, Generative AI, Price Negotiation, AI Enablement, LLM Application, AI Integrations, Decision Intelligence, Complex Problem Solving, AI Workflows, Ethical Standards And Conduct, Business Communication, Intelligence Collection and Analysis, Communication, Strategic Communication, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Predictive Modeling, Financial Forecasting, Statistical Modeling, Forecasting, SPSS, Predictive Analytics, Data-Driven Decision-Making, Statistical Analysis, Analytics, Statistical Software, Scatter Plots, SPSS (Software), Statistical Methods, Credit Risk, Statistics, Microsoft Excel, Model Evaluation, Retail Sales
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Closing (Sales), Negotiation, Strategic Partnership, Price Negotiation, Contract Negotiation, Selling Techniques, Brand Awareness, Brand Strategy, Proposal Writing, Sales Presentation, Brand Marketing, Proposal Development, Business Development, Branding, Brand Management, Relationship Building, Promotional Strategies, Relationship Management, Drive Engagement, Professional Networking
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Agentic Workflows, Journey Mapping, Google Gemini, AI Product Strategy, AI Workflows, Generative AI Agents, Agentic systems, Gemini, User Flows, Value Engineering, No-Code Development, Prioritization, Strategic Prioritization, Business Priorities, Prototyping, Retail Sales, Retail Store Operations
Beginner · Course · 1 - 4 Weeks