Skills you'll gain: Prompt Engineering, Microsoft Copilot, Prompt Patterns, Power Platform Architecture & Technical Design, Microsoft Power Platform, AI Workflows, Agentic Workflows, Generative AI Agents, Performance Tuning, Business Logic, AI Integrations, Agentic systems, Application Deployment, Generative AI, Performance Testing, Scalability, Data Integration, User Feedback

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Customer Analysis, Dashboard, Data Modeling, Dashboard Creation, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Cleansing

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration, Customer Communications Management

Skills you'll gain: Diversity Marketing, Intercultural Competence, Cultural Diversity, Workplace inclusivity, Consumer Behaviour, Cultural Sensitivity, Global Marketing, Cultural Responsiveness, Diversity and Inclusion, Marketing, Marketing Channel, Advertising, Culture, Advertising Campaigns, Team Leadership, Target Market, Marketing Communications, Customer Analysis, Marketing Strategies, Communication Strategies

Skills you'll gain: Alteryx, Spatial Data Analysis, Spatial Analysis, Data Cleansing, Data Import/Export, Data Manipulation, Geographic Information Systems, Data Wrangling, Data Processing, Data Preprocessing, Data Integration, Data Transformation, Data Presentation, Document Management, Data Analysis Software, Spreadsheet Software, Data Analysis, Microsoft Excel, Text Mining, Data Visualization Software

Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Statistical Visualization, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data-Driven Decision-Making, Data Transformation, Data Presentation, Data Processing, Data Cleansing, Data Preprocessing, Statistical Analysis, Seaborn, NumPy, Python Programming

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Analytics, Data Warehousing, Data Integration, Extract, Transform, Load, Data Cleansing, Data Modeling, Data Import/Export, Dashboard, Data Governance, Capacity Management, Performance Tuning

Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, Agile Product Development, AI Enablement, Agile Methodology, Scrum (Software Development), Backlogs, Artificial Intelligence, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Estimation

Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Development, Customer Analysis, Customer Insights, Business Strategy, Target Market, Product Marketing, Market Intelligence, Consumer Behaviour, Target Audience

Skills you'll gain: Brand Management, Branding, Brand Awareness, Brand Strategy, Brand Marketing, Promotional Strategies, Digital Brand Strategy, Consumer Behaviour, Integrated Marketing Communications, Strategic Marketing, Brand Loyalty, Marketing Communications, Marketing, Marketing Strategy and Techniques, Marketing Management, Customer Engagement, Marketing Psychology, Promotions and Campaigns, Target Market, Marketing Effectiveness

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Store, Data Quality, Microsoft Azure, Data Storage, Security Controls, Data Transformation, Data Processing, Data Cleansing, Performance Tuning, Data Integration, Data Pipelines, Apache Spark, Encryption, Data Analysis