
University of Michigan
Skills you'll gain: ChatGPT, Machine Learning Methods, Data Mining, Generative AI, Recurrent Neural Networks (RNNs), Data Preprocessing, Python Programming, Machine Learning Algorithms, Data Manipulation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media, Social Media Content, Social Media Marketing, Facebook, Social Media Campaigns, Dashboard, Account Management, User Accounts, Scheduling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: TikTok, Product Promotion, Content Strategy, Strategic Partnership, Revenue Management, Market Opportunities, Social Media Strategy, Brand Marketing, Live Streaming
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Video Game Development, Game Design, Culture, Education and Training, Cultural Diversity, Economics, Policy, and Social Studies, Diversity Awareness, Social Impact, Electronic Media, Community Development, Emerging Technologies, Content Creation, Timelines
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe After Effects, Animations, Motion Graphics, Multimedia, Logo Design, Video Editing, Adobe Illustrator, Adobe Photoshop, Creative Design, Typography, Color Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pinterest, Product Promotion, Advertising, Marketing Materials, Product Knowledge, Merchandise Displays, E-Commerce, Content Creation, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Shared Media, Multimedia, Content Creation, Social Media Content, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Graphic and Visual Design, Content Creation, Graphic Design, Social Media Marketing, Advertising
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours